Have most analysts completely given up doing “research”?
We called it three years’ ago and we can now officially proclaim that the industry, once known as research, is close to meeting its makerRead More
Great to see Gartner adopting our HfS Blueprints!
Yes indeed folks - Gartner has announced it is doing its own "Blueprints research"!Read More
2013 Analyst Value Survey Results: HfS Research leads the analyst industry for independence
2013 Analyst Value Survey Results: HfS Research leads the analyst industry for independenceRead More
HfS spooks the legacy analysts by scooping the “Most Innovative Analyst Firm” award for 2012
When better than Halloween, than for HfS Research to - yet again - spook the analyst industry by winning the new "Innovative Analyst Firm of the Year Award for 2012" by the International Institute of Analyst Relations, ahead of the likes of Gartner, Forrester and IDC.Read More
Reetika Joshi cranks up our BPO coverage
We're delighted to announce that Reetika Joshi has joined our full-time team to crank up our already cranky BPO and analytics coverageRead More
HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience
Today marks an exciting day in the development of HfS Research as a global advisory analyst organization - we have selected sourcing and software PR and communications specialist Gutenberg to orchestrate our global research communications to the Americas, European and Indian markets. Read More
Beyond Payroll? Strodders puts ADP under the glass
Fresh off of its solid third quarter earnings release, ADP hosted its annual Analyst Day meeting on May 4 in New York City. Here's the lowdown from HfS Research Fellow, Keith StrodtmanRead More
Frank’s still Frank: Cognizant CEO Francisco D’Souza talks to HfS about his 40% growth year
Cognizant had an unprecedenced growth spurt in 2010, attaining annual revenues of $4.59 billion - up 40% year-over-year. We have arrived at the growth peak of offshore IT services, and Cognizant has led this acceleration coming out of the Recession. So we caught up with President and CEO, Frank D'Souza, to discuss the dynamics behind Cognizant's growth, the state of the services industry, the global economic outlook and his perspective on the Cloud, among other issues.Read More
New HfS Report – Desperately Seeking Innovation in BPO: Enterprises Speak Out
Innovation is now the critical ingredient for most buyers of Business Process Outsourcing (BPO) services –unequivocally proven by a new HfS Research study of 588 shared services and outsourcing executives. This report dives into the experiences and expectations of today’s enterprise BPO buyers when it comes to achieving innovation, and offers actionable recommendations for devising a strategy to improve their innovation agenda with their BPO endeavor. Read More
Cyber Ralph serving up some sparkle for HFS
Ralph Aboujaoude Diaz joins HFS to lead CybersecurityRead More






