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  • How As-a-Service is your organization?

    March 19, 2015 | Phil Fersht

    This emergence of "As-a-Service" represents the most disruptive series of impacts to the traditional IT and business services industry that we have seen. Whether you buy, provide or advise on business and IT services, your opinions and intentions are critical for our research, so please spend some time completing our study and you could win an Apple Watch. Read More

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  • Meet Aruna, Capgemini’s kahuna

    March 14, 2015 | Phil Fersht

    HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India's talent and its future direction as a services economy Read More

    Comment5 ShareThis 1486 Twitter 0 Facebook 0 Linkedin 0

  • The 2015 Progressive F&A BPO Blueprint

    March 08, 2015 | Phil Fersht

    HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema Santosh Read More

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  • Are sourcing advisors really the new analysts?

    March 07, 2015 | Phil Fersht

    The evolving confusion over advisor and analyst roles is a result of a lack of real influencers in the services industry Read More

    Comment20 ShareThis 435 Twitter 0 Facebook 0 Linkedin 0

  • The Infamous Sourcing Savants are back!

    March 01, 2015 | Phil Fersht

    An HfS Webinar Production, March 26th 2015: Digesting a Manic 6 Months to Make Sense of the As-a-Service Economy Read More

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  • OneSource Virtual: Born in the RPA Cloud

    February 25, 2015 | Phil Fersht

    We've been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environments Read More

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  • Mike Sutcliff, Digitally Distinct

    February 21, 2015 | Phil Fersht

    Mike Sutcliffe, Group Chief Executive, Accenture Digital, talks to HfS analyst Phil Fersht on the disruptive impact of Digital technologies on Business Services and Operations Read More

    Comment5 ShareThis 300 Twitter 0 Facebook 0 Linkedin 0

  • NASSCOM 2015: More MBA, less ABAP is the recipe for India’s Digital success

    February 14, 2015 | Phil Fersht

    NASSCOM's Mumbai showpiece, India's premier Leadership Forum, exuded an energy not seen since the recession. Now it's time for India's service stars to grasp their Digital opportunity like never before Read More

    Comment22 ShareThis 359 Twitter 0 Facebook 0 Linkedin 0

  • Dallas, we have another problem: Too many Advisors are Buying the Service Provider Hype

    February 11, 2015 | Phil Fersht

    We need advisors steeped in reality who can give enterprises a nice big dose of reality, who truly understand what life is like a few years into an outsourcing engagement Read More

    Comment5 ShareThis 120 Twitter 0 Facebook 0 Linkedin 0

  • David Poole, Robo Conductor

    February 07, 2015 | Phil Fersht

    Phil Fersht talks Robotic Automation and the future of Services with David Poole, Co-Founder and CEO, Symphony Ventures Read More

    Comment13 ShareThis 342 Twitter 0 Facebook 0 Linkedin 0

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