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Customize Or Die – Industry 4.0 Blueprint
What does Industry 4.0 Services Blueprint cover? Read More
The SaaS Buyers’ Guide: Five crucial steps to ensure you get it right
A quick no-fuss list of tips for SaaS buyers to stay focused on their strategic missions and desired business outcomes Read More
DXC’s challenges represent a microcosm of a services industry in perilous transition
Welcome to the new DXC, where changing the name alone won't halt the nose-dive Read More
Worried you’re failing at your job? Here are six simple questions to ask yourself…
Whether you are a workaholic slogging an 80-hour a week, or a 20-hour a week work-at-home mom/dad, you are going to be measured on what you are contributing to the business - so it's all about setting the right outcome expectations with your employer Read More
Accenture adds European Automation Brains and Brawn with Genfour Acquisition
Case in point, Accenture’s acquisition of UK-based Genfour, a pure-play automation services provider that will become the cornerstone of a newly formed Center of Excellence (CoE) for Intelligent Automation, located in Wales. Read More
Yamazaki, Macallan and Redbreast lead the inaugural HfS Premium Whisky Blueprint
HfS extends its research coverage into the hospitality market, unveiling the industry's most indepth analysis of premium whisky performance Read More
The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships
Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationships Read More
RPA is finally growing up, though custody is not settled yet
Despite a lot of noise in the industry, RPA and Intelligent Automation are still a very nascent market. Thus, we continue to have a blurred perception around RPA that gets aggravated by the amount of smoke and mirrors spawned out by some providers. Read More
Placing HCM Stewardship Where it Belongs: Outside of HR
HR adds the most value, by far, when it enables line managers to be effective stewards of HCM Read More
Digital Means Customers Don’t Need to Like You….
Digital is not about being nice or building an emotional attachment to customers – it’s about speed, efficacy, and awareness Read More
