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    June 10, 2018 | Phil Fersht

    Keep up-to-date with the finest change-agent research on RPA, blockchain, AI... and much more Read More

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  • Accenture, IBM, Cognizant, Infosys, Wipro and TCS lead the first Digital OneOffice Blueprint

    June 10, 2018 | Phil Fersht, Melissa O'Brien, Anirudh Pillala, Saurabh Gupta

    HfS releases the first official blueprint rating of leading service providers offering multi-functional OneOffice capabilities Read More

    Comment2 ShareThis 3809 Twitter 0 Facebook 0 Linkedin 0

  • And time for a real Infosys Saliloquy…

    June 07, 2018 | Phil Fersht

    Phil Fersht interviews new Infosys CEO Salil Parekh Read More

    Comment0 ShareThis 697 Twitter 0 Facebook 0 Linkedin 0

  • Finally the industry has credible RPA product benchmarks from 359 superusers

    June 01, 2018 | Phil Fersht

    HfS Research releases the first credible RPA customer experience benchmarking research, covering the leading 10 products across 359 stakeholders Read More

    Comment0 ShareThis 980 Twitter 0 Facebook 0 Linkedin 0

  • The G2000 is still cost-obsessed, but getting there now depends on process robotics, predictive data, OneOffice alignment and a whole lotta pain

    May 27, 2018 | Phil Fersht

    Sometimes ripping out the very fabric of what got you here is what you have to do to survive in the future Read More

    Comment2 ShareThis 109 Twitter 0 Facebook 0 Linkedin 0

  • The why, the what and the how of the HfS Digital OneOffice

    May 21, 2018 | Phil Fersht, Saurabh Gupta

    The HfS Digital OneOffice operating framework is the HfS vision for the business operations endstate for #digital organizations Read More

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  • Sticking to his Nitin

    May 06, 2018 | Phil Fersht

    Phil Fersht interviews Mphasis CEO Nitin Rakesh Read More

    Comment5 ShareThis 310 Twitter 0 Facebook 0 Linkedin 0

  • Offshore outsourcing died with Trump. Now value-based partnerships are rising from the ashes…

    April 28, 2018 | Phil Fersht

    New data from the HfS/KPMG State of Industry study shows IT offshoring slipping from 20% to 5% growth over just the past four years Read More

    Comment20 ShareThis 2014 Twitter 0 Facebook 0 Linkedin 0

  • Japan: The Land of Rising Automation

    April 26, 2018 | Phil Fersht

    Japan’s skills crisis is driving automation at a breakneck pace Read More

    Comment0 ShareThis 344 Twitter 0 Facebook 0 Linkedin 0

  • Can Infosys be the one to challenge Accenture’s digital services dominance?

    April 24, 2018 | Phil Fersht

    The cards have being played from Infosys' new CEO Salil Parekh - and it's a concerted digital play to offer clients an alternative to Accenture Read More

    Comment12 ShareThis 3219 Twitter 0 Facebook 0 Linkedin 0

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