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Fighting financial crime with GenAI… less Gen-wash and more Genpact please!
Genpact makes a bold step forward to make GenAI real and impactful in fighting financial crimeRead More
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Genpact gets Right to the Point to bring the front and back office together… as OneOffice
We view this as the most exciting acquisition yet by Genpact, as it signifies the direction the firm is taking as a process designer, executor and engineer enabled by supporting digital and AI technology.Read More
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The Life of Brian: Prettying up a baby that’s got a bit ugly
Can Brian Humphries resuscitate Cognizant, or is it too late? Should he crush a culture, or fix what isn't that broken?Read More
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Phil’s 2018 Disruptor Awards!
Phil hands out some 'Disruptor Awards' to 10 people who impacted the world of business operations in 2018Read More
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You just can’t lose… with Chris Boos. Time for an AI reality check
Phil Fersht talks to arago Founder and CEO Hans-Christian BoosRead More
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HfS data products get a Suvradeep-dive
HfS welcomes Suvradeep Bhattacharjee as Research Director, Market Insights and Data SolutionsRead More
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Retail Embraces the Digital OneOffice and Optimizing the In-Store Experience (NRF report)
Retail giants and small retail innovators, moving to OneOffice is about enabling the ability to support heightened customer expectations and often strengthening business fundamentals in order to do soRead More
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HfS Research is five years old!
Would you believe it? HfS Research just turned 5 years oldRead More
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The Indian majors double their market share in just four years – what’s the secret and can they be stopped?
It may be harder for some of the traditional providers to fight their way back into the services game than the Indian majors to continue their surgeRead More