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Hoovering up the transactional stuff… is NCO becoming the ADP of F&A Outsourcing?
The added capabilities in the Philippines and Latin America put the firm in a strong position to compete for global AR contracts, service all the necessary major languages, and jostle service delivery across several low-cost locations to accommodate multiple time zones, combat attrition issues and the appreciation of currencies such as the Rupee Read More
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Cost reduction is not the only medicine many companies need in these times
So much has been made of the downturn in the economy and the credit crunch that it is hard to believe that any industry stands to gain over the short term let alone the BPO market. Read More
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Build, operate … and er… sell?
outsourcing vendors won't want to build service centers for other firms if they can't leverage those facilities to service other customers Read More
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Is the world really that “flat”?
if we could turn the population of the earth into a small community of 100 people, keeping the same proportions we have today, it would be something like this.... Read More
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Nearshoring software development to Mexico
Mexican neashoring costs on average 65% of the US costs, compared to 85% for Indian costs for software development services. Read More
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Will an economic downturn spark a new wave of outsourcing growth?
Is the outsourcing industry primed to grow in a downturn? Read More
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