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Is Bangalore no longer a cost-saving location?

June 08, 2007 | Phil Fersht

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Can China challenge India as a BPO powerhouse?

June 05, 2007 | Phil Fersht

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The HR Outsourcing Industry Crystallizes around J&J

June 02, 2007 | Phil Fersht

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The Job Trap

May 31, 2007 | Phil Fersht

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Moving and Shakin’ in F&A Outsourcers

May 29, 2007 | Phil Fersht

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Guest Post: An Outsourcer on Every Corner: Part I

May 26, 2007 | Phil Fersht

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Why Technology is an important key to BPO-sustainability

May 24, 2007 | Phil Fersht

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Outsourced!

May 21, 2007 | Phil Fersht

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Exclusive: F&A BPO deals continue to rocket…but they’re getting smaller

May 20, 2007 | Phil Fersht

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Beyond Labor Arbitrage: The New F&A BPO Frontier

May 18, 2007 | Phil Fersht

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