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My name is Phil and I am a recovering Crackberry addict

July 04, 2007 | Phil Fersht

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Consolidation in outsourcing…some thoughts

July 02, 2007 | Phil Fersht

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Outsourcing advisory firms must shift from Tactical to Accountable support

June 27, 2007 | Phil Fersht

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An Unsung Outsourcing Hero

June 25, 2007 | Phil Fersht

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The Baffling Book Baffles on…

June 21, 2007 | Phil Fersht

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Maintaining a 25% profit margin in this crazy world of globalization

June 21, 2007 | Phil Fersht

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Why a good BPO provider is not enough for a successful BPO service delivery

June 19, 2007 | Phil Fersht

Both business process and IT change should be driven TOGETHER - and BPO is a change agent that must also incorporate this philosophy Read More

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Sticking to your guns

June 16, 2007 | Phil Fersht

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Public or Private: What Works for an Outsourcing Supplier?

June 14, 2007 | Phil Fersht

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The Baffling Book of Outsourcing

June 11, 2007 | Phil Fersht

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Newer posts 1 … 196 197 198 199 Older posts

My name is Phil and I am a recovering Crackberry addict

Consolidation in outsourcing…some thoughts

Outsourcing advisory firms must shift from Tactical to Accountable support

An Unsung Outsourcing Hero

The Baffling Book Baffles on…

Maintaining a 25% profit margin in this crazy world of globalization

Why a good BPO provider is not enough for a successful BPO service delivery

Sticking to your guns

Public or Private: What Works for an Outsourcing Supplier?

The Baffling Book of Outsourcing

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By Phil Fersht