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  • Bill and Phil… uncensored, unfettered, unrestrained

    March 17, 2010 | Phil Fersht

    Horses for Sources Founder and CEO, Phil Fersht, is interviewed on the future of the HR Outsourcing industry by HR Technology Columnist Bill Kutik on the Bill Kutik Radio Show. Tuned is today at 12.00pm Eastern Standard time: http://www.billkutikradioshow.com Read More

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  • Professor Atwood saddles up to the ITO podium

    March 16, 2010 | Phil Fersht

    Industry veteran Mike Atwood joins Horses' as Expert Contributor for IT Outsourcing strategies. Read More

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  • Busting the innovation myth

    March 14, 2010 | Phil Fersht

    “Innovation” has been amongst the most used—and overused—buzzwords in outsourcing for the last three or so years. Until clients and providers can have an honest conversation about what it takes to innovate, and what to do with the results, I don’t think it will ever happen. I’ll stop short of saying it’s impossible, but entire galaxies of stars will have to line up. Read on to understand why... Read More

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  • Seeking a New Normal in Outsourcing Delivery (Recorded webcast)

    March 13, 2010 | Phil Fersht

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  • Seeking the “Normal Normal”… here’s the re-run

    March 13, 2010 | Phil Fersht

    Here's the re-run of the webcast we conducted with or friends over at Global Services Media and SSON, where we surveyed the intentions of 1,055 buyers, intermediaries and vendors on current outsourcing industry dynamics Read More

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  • Can Recruitment Process Outsourcing empower a more flexible, scalable workforce?

    March 11, 2010 | Phil Fersht

    Most companies would never have dared move the management of their entire recruiting function over to a third party, but the squeeze of this post-recession economy, combined with fresh thinking from company leaders and a willingness to explore global sourcing models in business functions that can benefit from added expertise and flexibility, is moving services such as Recruitment Process Outsourcing (RPO) up the corporate agenda for many firms. Read More

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  • Horses for Sources and the Shared Services & Outsourcing Network (SSON) Create Alliance to Provide Unique Analyst Insight and C-suite Forums for Senior Operations Executives

    March 09, 2010 | Phil Fersht

    Horses for Sources, the leading analyst advisory organization focused on outsourcing strategy support, has teamed with the Shared Services and Outsourcing Network (SSON), to provide a unique platform for senior outsourcing buyers to access knowledge and peer advice. As part of the new alliance, senior operations executives in SSON’s premium community can benefit from research being provided by Horses for Sources, including all aspects of Business Process Outsourcing, shared services and governance strategy. Read More

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  • Avoiding sourcing catastrophes, Part II

    March 08, 2010 | Phil Fersht

    Everyone loves to save some money, and often the misalignment isn’t felt for the first couple of years. Striking a deal that optimizes cost generally sub-optimizes other aspects. Read More

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  • NorthgateArinso buys its way to top spot in Enterprise HRO – and it only cost them $100m

    March 04, 2010 | Phil Fersht

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  • Avoiding sourcing catastrophes, Part I

    March 03, 2010 | Phil Fersht

    In the world of outsourcing, the stories of catastrophe are legendary, and the statistics on how often it occurs are not very reassuring. What is it about the strategic services sourcing space that makes it so prone to issues? Even if things don’t end in public catastrophe, the stories of mutual success are just not that numerous. The question remains: how does one avoid catastrophe? Read More

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