- Search
-
Learn what 1,000 of your colleagues really think about Cloud Business Services
HfS Research, in partnership with the Outsourcing Unit of the London School of Economics, is hosting a webinar, sponsored by Accenture, featuring the key findings from the groundbreaking study of Cloud Business Services. Read More
-
Are you ready to turn on… to HfS research dot com?
A few memories from the HfS team, as we ready for something just a little bit special, coming very soon to a laptop near you. And ask yourself - are you ready? Read More
-
Join us for a webinar with CFO Magazine: Which Cloud is right for you?
On Thursday, January 27, we'll join CFO Editor-In-Chief Scott Liebs and Susan Cramm, the founder and president of Valuedance. We'll give you a glimpse at some of our data from our Cloud Business Services study, in additional to helping you get the lowdown on your Cloud options Read More
-
Latin America: The Next Sourcing Frontier or an Afterthought?
We've been encouraged to see many providers paying more than lip service to Latin America as a region for growth and business opportunity. Previously the un-loved stepchild of the outsourcing geographies, Latin America does hold promise for those who approach it the right way—and there is more than one right way to approach it. Read More
-
Scott Golas, MadMan of digital media outsourcing
Centro is taking the function of advertising-process sourcing to an entirely new level with a new managed services offering, called MediaOps, that will enable advertisers to outsource their entire digital media operations, which are typically onerous to run, and complex to get right. This will allow the ad agencies to focus their talents on creative and targeted ad campaign management. Read More
-
Expecting more from Procurement BPO? SpendMatters and HfS investigate
The struggle with procurement BPO has typically been the belief that either moving labor from higher to lower cost regions, or re-badging employees from corporate to a BPO provider, would alone be enough to achieve results. To tackle the issue we teamed up with HfS Expert Contributor, Jason Busch of SpendMatters fame. Jason also assumes the role of senior advisor for the coveted HfS Single malt Foundation, where he has excelled in his duties. Read More
-
Farewell to Joe Vales, a sourcing legend
We were very saddened to learn that Joe Vales passed away this morning Read More
-
2011: The Year your provider vies to be your service integrator. Will you play ball?
Europe’s Logica begins its New Year by inking an intriguing partnership with Microsoft. What, at first glance, looks like a rather mundane partnership really signals something else: That its going to be the business driving Cloud—Logica gets this and so does Microsoft. And each needs the other. Read More
-
Build it, then market it… and then they may come
“Build it and they will come” is not a viable approach to achieve shared services scale in most organizations. Business line stakeholders may not perceive a burning platform for change, fear loss of control, believe that their back offices are too integral to the creation of their profit margin, have other options such as outsourcing on their own, or remember a similar initiative way back when that, in their minds, was a dismal failure. Think of selling shared services as getting friends to eat sushi... Read More
-
iGate swallows larger Patni—does it matter?
As far as mergers go, this is a fairly synergistic one: a high-growth, innovative company acquires a bigger but staid, stuck competitor Read More
