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  • Want to get smart about sourcing for Cloud?

    September 14, 2011 | Phil Fersht

    This report authored by HfS Research and Loeb&Loeb provides both Business-function and IT executives with a detailed assessment of Cloud adoption strategies, an analysis of business benefits, concerns, challenges and contractual issues that need to be addressed and discusses the key service providers provisioning Cloud Computing services in today’s market. Read More

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  • Cheap and quick please! Wizening buyers are seeking help from easily-accessible sources

    September 13, 2011 | Phil Fersht

    When we ask them buyers they're foraging for help and information with outsourcing strategy-making in the coming months, the results are simple: they are turning to whatever sourcing are most easily-accessible and inexpensively-available to them Read More

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  • Genpact drives a Nissan into HRO

    September 11, 2011 | Phil Fersht

    Genpact has been working with Nissan for more than six years, providing finance and accounting, procurement, customer service, supply chain and analytics services. So adding HR services seems a natural extension of these services - even though Genpact has limited client experience of multi-process HRO. Read More

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  • HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience

    September 08, 2011 | Phil Fersht

    Today marks an exciting day in the development of HfS Research as a global advisory analyst organization - we have selected sourcing and software PR and communications specialist Gutenberg to orchestrate our global research communications to the Americas, European and Indian markets. Read More

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  • How will a Double-Dip Recession impact outsourcing? Your opinion really matters…

    September 05, 2011 | Phil Fersht

    Heaven-forbid we're on the cusp of a tough economic period - so how will this impact outsourcing and shared services dynamics after all we've been through this past few years? Whether you buy, advise or sell outsourcing services, we need to hear from you - and we'll package up a report of the findings for your time. As always, we appreciate your support for helping our research teams keep close track of the industry. Read More

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  • The undisputed facts about outsourcing, Part 8: Industries experiencing secular change have more aggressive outsourcing plans

    August 29, 2011 | Phil Fersht

    Those organizations being impacted by radical, fundamental shifts to their very industry economics, are more prepared than ever to admit they need to look outside of their current organization boundaries to keep their business operations cost-competitive. Simply-put, secular change crystallizes options for businesses and the outsourcing planning process often becomes more clear-cut as a result. Read More

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  • Get sourcing in Sydney this September

    August 28, 2011 | Phil Fersht

    HfS Research's Phil Hassey will be welcoming Dawn Evans, President and CEO of our partner SIG, to Sydney in early September for a terrific event---SIG's Sydney Regional Roundtable on September 7 and 8 Read More

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  • Will a Double-Dip Recession reverse the trend of buyers “delaying outsourcing” during a slump? Here are 10 factors to consider…

    August 22, 2011 | Phil Fersht

    Organizations have always been wary of outsourcing during recessions. While today it delivers cost-reduction to clients in spades (proven emphatically during our recent state-of-outsourcing study), many organizations have proven, in the past, to push it down the priority-list of radical cost-reduction measures, when they fear for their very existence. However, with the threat of a "Double-Dip" recession very much a grim reality, HfS believes this cycle is likely to be broken. Read More

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  • HP: did it just rip off its Band-Aid?

    August 18, 2011 | Phil Fersht

    Today marks a jolting and sobering inflection point to a global mega-business that was in serious danger of developing multiple-personality disorder. However, in one full swoop, Léo's sent his firm on a path where we can actually understand what HP's game-plan is all about Read More

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  • A little summery “thank you” to all of you

    August 15, 2011 | Phil Fersht

    Tune in, crank up the volume, or pop in your headphones in if you're in the office. A few summer memories from the HfS team, as we go sit on a beach for a couple of weeks... we really do appreciate all your support. You've been part of one heck of a journey (so far)... Read More

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