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  • 2014 shared services and outsourcing outlook Part I: It’s time for enterprises to stop being really good at irrelevant stuff

    December 24, 2013 | Phil Fersht

    In 2014, ambitious operations leaders must begin achieve a certain degree of maturity across their operations before they can really address achieving their desired outcomes Read More

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  • Naomi Bloom: HRO needs to focus on business analyst services, not call center/manual processing

    December 18, 2013 | Phil Fersht

    It will be fascinating to see if the larger SIs and/or HRO providers will be able to craft just the right mix of quality and cost-effectiveness to be successful in delivering much smaller, less labor-intensive and more tool-based implementation and post-implementation HR services. Read More

    Comment5 ShareThis 192 Twitter 0 Facebook 0 Linkedin 0

  • HR in the Cloud: It won’t kill HRO, but it may kill what’s left of dysfunctional HR…

    December 11, 2013 | Phil Fersht

    The emergence of more affordable Cloud based solutions is finally - after decades of disarray - making it possible for firms to stop starring into the HR abyss and start getting functional again. Read More

    Comment6 ShareThis 507 Twitter 0 Facebook 0 Linkedin 0

  • And what a week that was! Relive those Blueprint moments…

    December 09, 2013 | Phil Fersht

    Thanks to all of you who made the effort be part of a great December networking escapade in the Big Apple Read More

    Comment0 ShareThis 35 Twitter 0 Facebook 0 Linkedin 0

  • Why so many cost-obsessed CEOs will fail if they ignore their supplier management capabilities

    December 05, 2013 | Phil Fersht

    Recessions are good times for business leaders who love to focus on containing costs, however, times of recovery are markedly different Read More

    Comment2 ShareThis 182 Twitter 0 Facebook 0 Linkedin 0

  • We are HfS. Yes we are!

    December 02, 2013 | Phil Fersht

    As we gather the largest-ever superstar assemblage of sourcing leaders in New York, let's have a look back at how we got here as an industry Read More

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  • You mean outsourcing’s not all about making big corporate profits? Meet Leila Janah…

    November 29, 2013 | Phil Fersht

    One person we are very excited to address the Blueprint Sessions next week is Leila Janah, the dynamic Founder and CEO of non-profit social sourcing firm Samasource. Read More

    Comment0 ShareThis 280 Twitter 0 Facebook 0 Linkedin 0

  • HP and Salesforce team up to go after the zombie enterprise

    November 27, 2013 | Phil Fersht

    HP and Salesforce.com have teamed up to provide Salesforce CRM on dedicated “Superpod” HP boxes in an effort to satisfy enterprise clients fearful of having their data situated in the Public Cloud. The partnership is designed to help Salesforce.com gain more traction with large global enterprises and highly regulated industries, while providing HP some Cloud street-cred after years of negative publicity and pride a much-needed fillip to its hardware and CRM services businesses. Read More

    Comment3 ShareThis 117 Twitter 0 Facebook 0 Linkedin 0

  • Don’t fumble the future…the legendary Bruce Rogow talks to HfS, Part III

    November 26, 2013 | Phil Fersht

    And we can bring our superlative discussion with Bruce "hand-brake released" Rogow to a conclusion with one very frightening warning to all technology leaders.... don't fumble the future! Read More

    Comment0 ShareThis 113 Twitter 0 Facebook 0 Linkedin 0

  • A different circus with a different set of clowns… the legendary Bruce Rogow talks to HfS, Part II

    November 22, 2013 | Phil Fersht

    You really need progression planning where you determine the skill set you’ll need going forward, because it’s a different circus with different clowns. Read More

    Comment1 ShareThis 51 Twitter 0 Facebook 0 Linkedin 0

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