Jamie Snowdon is a long-serving and acclaimed veteran analyst of the European IT services and BPO industry for the last 15 years. As Principal Analyst for HfS Research, Jamie focuses on developing market size models, data analytics and forecasting, supporting ITO and BPO price benchmarking analysis, in addition to contributing to HfS written research.
Prior to HfS, Jamie spent seven years at analyst firm IDC, where he was the Director for IDC’s European services group, managing all of IDC’s bespoke research. Jamie specialised in delivering custom market forecast models and forecasting tools tailored to his client’s individual needs. In addition, Jamie ran IDC’s European outsourcing research, covering both IT and business process outsourcing. Jamie has wide industry knowledge covering IT consulting, enterprise applications, IT & business process outsourcing, desktop & network services, equipment maintenance, and business continuity.
Jamie began his research career spending four and a half years at the IT services research specialist INPUT in a combination of marketing and analysis roles. He left as the UK operations manager having spent two years as a customer services industry analyst. Jamie completed his graduate training at one of the UK’s leading electronic and IT distribution companies. He has degrees in general science, law and a post graduate diploma in legal practice.
Since 2006 Jamie has taken time away from the analyst world studying to complete his law degree, before making his return to the analyst fold with HfS.
Jamie lives in Teddington in England with girlfriend Clare, and can be reached at jamie dot snowdon at HfSResearch dot com
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