- Search
Category: Talent in Sourcing
-
Service providers blame their clients, advisors and analysts for their As-a-Service failure
Lee rhetoric, more dialog among the key stakeholders and better real-world education is the only real formula for successRead More
-
Meet Aruna, Capgemini’s kahuna
HfS CEO Phil Fersht talks to Capgemini India CEO Aruna Jayanthi about India's talent and its future direction as a services economyRead More
-
The 2015 Progressive F&A BPO Blueprint
HfS unveils its 2015 Blueprint Report on Finance & Accounting BPO Services, authored by analysts Phil Fersht and Hema SantoshRead More
-
Are sourcing advisors really the new analysts?
The evolving confusion over advisor and analyst roles is a result of a lack of real influencers in the services industryRead More
-
Skill not Scale, Part II: Europe poses the biggest opportunity as As-a-Service models emerge
There clearly is a need for more flexible labor in many European countries, and the ability to source skills "As-a-Service" from providers is becoming increasingly appealingRead More
-
Dallas, we have a problem: Advisors struggling to deliver Expertise-as-a-Service
Consultants are supposed to be like doctors - they need to use the latest tools, technologies and knowledge at their disposal to help their clientsRead More
-
Europe: If you can’t do Arbitrage, then Automate!
if your enterprise cannot make the swift changes you need to upskill your operations talent, surely the advent of Robotic Process Automation platforms is providing an increasingly appealing alternative path to take?Read More
-
NASSCOM 2015: More MBA, less ABAP is the recipe for India’s Digital success
NASSCOM's Mumbai showpiece, India's premier Leadership Forum, exuded an energy not seen since the recession. Now it's time for India's service stars to grasp their Digital opportunity like never beforeRead More
-
Mike Sutcliff, Digitally Distinct
Mike Sutcliffe, Group Chief Executive, Accenture Digital, talks to HfS analyst Phil Fersht on the disruptive impact of Digital technologies on Business Services and OperationsRead More
-
OneSource Virtual: Born in the RPA Cloud
We've been so focused on how Robotic Process Automation is being implemented across legacy application environments, we missed how it is also being rolled out in “Born in the Cloud” business environmentsRead More
