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Category: Sourcing Best Practises
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HfS Live and Unfiltered, Part I – The new buyer-provider outsourcing debate series is right here!
Fed up with all the puff and fluff? Comatosed by the motherhood and apple pie? Ready to get the real deal? Well, your pain will be over on August 4th, as we bring you the ultimate unfiltered schmaltz-free one-hour debate on the future of the outsourcing industry.Read More
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ManpowerGroup – a whole lot more than a staffing company?
Manpower Group held its industry analyst and influencer day on June 9, 2011 at its headquarters in Milwaukee, WI. Read More
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The CPO in 2011: The Toughest Job in the Global 1000
We talked with Microsoft Chief Procurement Officer, Tim McBride, about his procurement execution and BPO experience as part of a case study in a paper entitled "The CPO in 2011: The Toughest Job in the Global 1000".Read More
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Trapped by Procurement BPO? How to pull your organization out of the mire
The report explores challenges and pitfalls for Procurement BPO -- from initial design to sourcing, transition and steady-state operations.Read More
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CMOs need support and guidance from their CIOs… like never before
IBM’s Institute for Business Value (IBM Global Services’ executive research group) announced findings from its huge CIO survey undertaken every 2 years. It’s a massive piece of work involving 3000 one hour face-to-face interviews with CIOs from around the world—this year it has some great news for CMOs. Read More
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The undisputed facts about outsourcing, Part 1: Buyers are saving money, but aren’t seeing a whole lot more
Whatever the motives buyers have when they outsource, the first critical metric they must reach is to save the money they were promised at the onset of the engagement. And we have spectacularly good news for the entire outsourcing industry - the cost savings targets are being met - and being met well, with over 95% of current buyers viewing the engagements as effective for reducing their operating costs. However, that's pretty much where the good news tapers off, as the rest of the results are pretty modestRead More
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The undisputed facts about outsourcing, Part 2: Despite huge untapped potential, many providers aren’t convincing buyers of their capabilities
Our State of Outsourcing 2011 study reveals huge untapped potential for future outsourcing right across both IT and business functions, so surely this means the market is set to explode and we can wield new hockey-stick growth projections? Perhaps... but a few things need to happen first. Let's investigate...Read More
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Nobody doesn’t like Sara Lee… and everyone loves an iPad 2
If you participated in our State of Outsourcing 2011 survey, you may have been anxiously monitoring your inbox for a notification that you'd won the iPad 2. Well, the anticipation is over, and we can announce that the winner of the drawing is Stephen Kincanon, Vice President - Shared Services at Sara Lee Corporation. Congratulations, Stephen!Read More
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The undisputed facts about outsourcing, Part 3: With outsourcing demand at unprecedented levels, can new buyers get across the finish-line?
HfS Research's "State of Outsourcing 2011" study of 1335 industry stakeholders, conducted with the Outsourcing Unit at the London School of Economics, points to a marked turnaround in outsourcing intentions as global economies reach a period of sustained (albeit limping) recovery. For many organizations today, clearly the short-term counter-recessionary measures have been executed through to fruition, leaving business function leaders under renewed pressure to seek out new operational strategies for driving out cost and improving global effectiveness.Read More
