Category Archives: Social Networking

Are you ready for Generation 6 BPO?

Are you ready for Generation 6 BPO?

If you enjoyed our recent interview with Mike Salvino, you better get that Twitter following cranked up asap

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Announcing the HfS 50 Sourcing Blueprint Sessions

Announcing the HfS 50 Sourcing Blueprint Sessions

This is going to be a defining two-day working session for power-brokers of the outsourcing industry, where leading buyers of both ITO and BPO services will confront today's critical issues impacting outsourcing, to establish a Blueprint for the industry in 2015. And this time, we will have a vendor/buyer face-off session where leaders from six of the major service providers will join the debate.

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Join us next Friday for some perfect hangover fodder

Join us next Friday for some perfect hangover fodder

We've teamed with our esteemed industry colleague Ed Caso, Managing Director and Senior Analyst for the IT/BPO Services Equity Research Team at Wells Fargo Securities, to review the world of outsourcing in 2011... and take a peek at what's in store for 2012

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Don't miss today's web-debate - The Future of BPO

Don't miss today's web-debate - The Future of BPO

Are you ready for our next installment of HfS' Live and Unfiltered series, broadcast live infront of the HfS Research community?

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HfS is awarded IIAR Analyst of the Year for second year in succession

HfS is awarded IIAR Analyst of the Year for second year in succession

The International Institute of Analyst Relations (IIAR) 2012 analyst awards: HfS Research wins the individual award for "Analyst of the Year" for a second year in succession in addition to Outsourcing Analyst Firm of the Year.

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A bunch of people talking, thinking, and writing about work but no one actually does real work

A bunch of people talking, thinking, and writing about work but no one actually does real work

Isn't it refreshing when you read someone's unbridled rant and you just have to say out loud, "Thank god someone finally called it".

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Cheap and quick please! Wizening buyers are seeking help from easily-accessible sources

Cheap and quick please! Wizening buyers are seeking help from easily-accessible sources

When we ask them buyers they're foraging for help and information with outsourcing strategy-making in the coming months, the results are simple: they are turning to whatever sourcing are most easily-accessible and inexpensively-available to them

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HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience

HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience

Today marks an exciting day in the development of HfS Research as a global advisory analyst organization - we have selected sourcing and software PR and communications specialist Gutenberg to orchestrate our global research communications to the Americas, European and Indian markets.

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Is the outsourcing industry really still that clueless about cultural issues? Or high time to change that record...

Is the outsourcing industry really still that clueless about cultural issues?  Or high time to change that record...

In Brandi Moore’s “painful” interpretation of the joint research we did with Softek about Latin America as a sourcing destination, she manages to disparage an entire industry, ignore the facts, offer tired examples as brilliant self-aggrandizement, and demonstrate a poor understanding of her supposed field of expertise (culture). We often take a tongue-in-cheek approach to our coverage here, but we take the accuracy of our research and reporting very seriously.

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The biggest political threat (yet) to the outsourcing industry

The Swiss, in their typically punctilious fashion, now have an "Anti-PowerPoint Party" with the self-stated goal of having the number of boring PowerPoint presentations on the planet to decrease and the average presentation to become more exciting and more interesting.

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