- Search
Category: smac-and-big-data
-
Cognizant, Sitel and TCS rock the retail operations Winner’s Circle
HfS unveils Blueprint Report on Retail Operations ServicesRead More
-
Cognizant makes the biggest bet ever by an Indian services provider. This is a big bloody deal…
Cognizant has upped the ante; now it's time for the ambitious providers to open their war-chestsRead More
-
Have most analysts completely given up doing “research”?
We called it three years’ ago and we can now officially proclaim that the industry, once known as research, is close to meeting its makerRead More
-
Cooking up NASSCOM’s $50 billion Bangalore biryani
Charles Sutherland shares thoughts on NASSCOM's ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020. Read More
-
More hope less fear, please – Digital is not only changing the way we work, it’s improving it
The world of work's just so much more interesting and rewarding today that it was even five years' agoRead More
-
The Ten Tenets Driving the As-a-Service Economy
As the As-a-Service Economy continues to emerge and evolve, it is the belief of HfS that the model will follow ten key tenetsRead More
-
Shamelessly Shamus: Why Europe is positioned to leapfrog the United States
Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?Read More
-
Welcome to the era of churn, where 50% of outsourcing contracts are at risk
Clients are genuinely walking away from outsourcing relationships which provide mediocre valueRead More
-
Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat
Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.Read More
-
How can we re-humanize the enterprise with two-thirds of staff becoming irrelevant, a similar number sick of their employers
There needs to be a significant mindset change from both employers and their staff to re-humanize the enterpriseRead More
