Category: Security and Risk
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CrowdStrike is accountable for ITIL failure but Microsoft must manage its SaaS ecosystem more diligently
As the CrowdStrike outages illustrate, many IT departments are getting too complacent allowing their SaaS vendors to have full control of application management, updates, and automated delivery, especially when it comes to security updates. In addition, tech giants like Microsoft must be more diligent with their SaaS ecosystem partners.Read More
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Welcome to my blog: In Digital We Trust?
As we continue the shift from the legacy, analog economy of the last century towards a still emerging 21st century digital economy, new opportunities abound. Brands that couldn’t have existed 20 years ago now dominate our global economy.Read More
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Budgets? We don’t need no stinking budgets! Or do we? An interview with Accenture’s Bill Phelps
I recently had the opportunity to sit down with Bill Phelps, Managing Director, Accenture Security, to discuss our report. Bill was one of my co-collaborators in this research effort, and I was curious to get his take on both the survey and its implicatioRead More
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Outcome-based Contracts Are A Nightmare – Do Them Anyway
There's a lot of difficulty in negotiating outcome-based contracts, but your success in the as-a-Service economy requires you to do itRead More
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Could the European Data Protection Regulation wreak havoc with Data, Automation and Cognitive solutions?
The General Data Protection Regulation became law in May and could dramatically impact the way companies deal with cloud services and artificial intelligenceRead More
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Blockchain Microwave Chickens?
Because blockchain is a difficult concept to understand, many people do not seem to understand what it actually is, except that it will "revolutionize" lots of things...Read More
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Christine’s Chapel… Services Gospel
Hear from IT services veteran Christine Ferrusi Ross why she joined HfS and her future plans with the analyst firmRead More
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What does Tomorrow’s Cyber-Security Unicorn Look Like?
A look at how at the profile of security professionals is changing in a market underpinned by massive demand with limited supply.Read More
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New Year’s Resolution For All Of Us: Put More Business Into Our Security Discussions
Security discussions need more focus on digital trust, OneOffice, and shared responsibility.Read More
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Getting The “A” Team From Your Provider – Or, More Realistically, Getting The Team You Deserve
Delivery problems aren't always because of lacking provider capabilitiesRead More














