Category: Robotic Process Automation
BPO: Pronounced dead, but still very much alive
BPO is just at the beginning of a much more dynamic phase of its existence and it at least three years' away from being put to bed.Read More
HfS unveils the first Robotic Premier League Table
After all the hype, HfS unveils the first Robotic Premier League Table of service providers delivering robotic automation to their clientsRead More
Learn all about neocortical cloning of the dynamic core… you know you want to
Where else can you hear a discussion about reproducing the cerebral cortex in a piece of software? Read More
HfS and Blue Prism partner to develop automated analyst solutions
Industry analyst firm HfS Research has today announced a strategic partnership with leading Robotic Automation software company, Blue Prism to develop the first automated analyst prototypeRead More
Five reasons automation may replace BPO, with Charles Sutherland
Hot on the heels of his seminal report, Framing A Constitution for Robotistan, HfS' Charles Sutherland sat down with Mark Reed-Edwards to dig into the key issues around robotics and automationRead More
The Indian majors double their market share in just four years – what’s the secret and can they be stopped?
It may be harder for some of the traditional providers to fight their way back into the services game than the Indian majors to continue their surgeRead More
Is BPO on the brink of a technology revolution?
Why BPO clients which have tech-enabled their processes are achieving better performance and outcomesRead More
Ready for the ultimate robotic process automation debate?
At long last... we have everything you've ever wanted to know about Robotic Process Automation and never dared to askRead More
Automation killed the gamification star
Even back in '79 the world was already beginning to zone in on the power of automationRead More
Automation: it’s about solving business problems, stupid!
We asked HfS' Charles Sutherland to share his views on what is really happening with process automation and why is shouldn't be confused with technology automation theories of yesteryearRead More