Category Archives: Outsourcing Heros

The C-Suite sourcing elite gathers in Chicago this Fall... let's meet the providers

The C-Suite sourcing elite gathers in Chicago this Fall... let's meet the providers

Let's take a peak at the providers putting themselves in the firing line for the Chicago Blueprint Summit this Fall

Comment

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Shamelessly Shamus: Why Europe is positioned to leapfrog the United States

Did you hear the one about the Mamil (middle aged man in lycra), who got off his bike, donned a suit and tie and joined a Big 4 consulting firm to wax lyrical about sourcing strategy?

Comment

Eugene eulogizes about managed governance services

Eugene eulogizes about managed governance services

HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov.

Comment

Parikh preaches, prophesizes and prognosticates… Part 2

Parikh preaches, prophesizes and prognosticates… Part 2

The final part of Phil Fersht interviewing Avasant CEO Kevin Parikh

Comment

Parikh preaches, prophesizes and prognosticates... Part 1

Parikh preaches, prophesizes and prognosticates... Part 1

Phil Fersht interviews Avasant CEO, Kevin Parikh (Part 1)

Comment

Capgemini's new BPO General rocks up: Chris Stancombe

Capgemini's new BPO General rocks up:  Chris Stancombe

From geophysics to BPO... HfS' Phil Fersht interviews Capgemini's new CEO for BPO, Chris Stancombe

Comment

Cogny cogitates on a new industrial revolution

Cogny cogitates on a new industrial revolution

Genpact's Patrick Cogny talks to Phil Fersht about how the firm is approaching the manufacturing sector with what he calls the "New Industrial Revolution"

Comment

Moving Mountains with Mike, Part 2

Moving Mountains with Mike, Part 2

Here's the second tranche or our interview with outsourcing hall-of-famer, and the man who's steered Accenture's BPO juggernaut these past few years, Mike Salvino.

Comment

Moving mountains with Mike, part 1

Moving mountains with Mike, part 1

Phil Fersht interviews Accenture's Group Chief Executive for BPO, Mike Salvino

Comment

Keshav's Kingdom

Keshav's Kingdom

Keshav Murugesh, CEO of WNS Global Services, talks a little about himself, WNS and his vision for the future of the BPO industry

Comment