Category Archives: Outsourcing Heros

The Future of Work – Who will lead?

The future of work

Companies need leaders to start thinking about the future of work as part of their business planning processes. HR leaders are well positioned to understand the capability and talent of the organization. They also have access to more enabling technology they ever before to help engage the entire workforce in creating the future of work at their companies.

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HfS to "lift the lid" on the sourcing industry... with Outsource Magazine

HfS to "lift the lid" on the sourcing industry... with Outsource Magazine

HfS and Outsource Magazine have formed a lid-lifting media partnership... here are the details

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Frank about Frank, Part II: a little about Frank himself

Frank about Frank, Part II:  a little about Frank himself

In Part I of our interview with Francisco D'Souza, President and CEO of Cognizant, we discussed the rampant growth Cognizant has experienced, the global economic environment as we emerge from the Recession, and Frank's point of view on the Cloud and the sourcing industry

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Frank's still Frank: Cognizant CEO Francisco D’Souza talks to HfS about his 40% growth year

Frank's still Frank: Cognizant CEO Francisco D’Souza talks to HfS about his 40% growth year

Cognizant had an unprecedenced growth spurt in 2010, attaining annual revenues of $4.59 billion - up 40% year-over-year. We have arrived at the growth peak of offshore IT services, and Cognizant has led this acceleration coming out of the Recession. So we caught up with President and CEO, Frank D'Souza, to discuss the dynamics behind Cognizant's growth, the state of the services industry, the global economic outlook and his perspective on the Cloud, among other issues.

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Bill grills the Madonna of HRO herself: Mary Sue Rogers

Bill grills the Madonna of HRO herself:  Mary Sue Rogers

Mary Sue Rogers will share her insights into why full-service HRO has had a mixed scorecard in its first 10 years; what she will be doing differently in the next 10; the unique technologies used in HRO not usually found in a traditional HR environment; and the critical role of third parties and what they do in successful HRO engagements.

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Phil Hassey gets on his horse to pony-up unbridled Asia/Pac BPO coverage for HfS

Phil Hassey gets on his horse to pony-up unbridled Asia/Pac BPO coverage for HfS

We're thrilled that Phil Hassey has thrown hit hat in the horse's ring to pony up a couple of BPO appraisals of the region for us in 2011

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They may take away our lives, but they'll never take... OUR LAWYERS!

They may take away our lives, but they'll never take... OUR LAWYERS!

It's remarkable how quickly an outsourcing concept can spiral from concept to reality, when the ability to achieve real cost-savings is augmented by accessing insights and flexible resources. And that's exactly what's been going on with Legal Process Outsourcing (LPO)

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Let's cut through the fluff and discover what’s really going in the sourcing industry

The Amazing Horse Race

The "Amazing Horse Race" is the ultimate public bloodbath of the sourcing industry, as the "Buy team" defends the title it gloriously won last year in Edinburgh. However this time it's not going to be quite as easy...

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Scott Golas, MadMan of digital media outsourcing

Scott Golas, VP at Centro, Madman of Outsourcing

Centro is taking the function of advertising-process sourcing to an entirely new level with a new managed services offering, called MediaOps, that will enable advertisers to outsource their entire digital media operations, which are typically onerous to run, and complex to get right. This will allow the ad agencies to focus their talents on creative and targeted ad campaign management.

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Farewell to Joe Vales, a sourcing legend

Farewell to Joe Vales, a sourcing legend

We were very saddened to learn that Joe Vales passed away this morning

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