Category Archives: Outsourcing Heros

Don't miss today's web-debate - The Future of BPO

Don't miss today's web-debate - The Future of BPO

Are you ready for our next installment of HfS' Live and Unfiltered series, broadcast live infront of the HfS Research community?

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A big cat for a big job: meet Tiger (Part III)

A big cat for a big job: meet Tiger (Part III)

The final installment of our recent discussion between HfS CEO Phil Fersht and Genpact's new President and CEO, NV “Tiger” Tyagarajan, which delves into Tiger's vision for the future of technology and BPO.

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HfS is awarded IIAR Analyst of the Year for second year in succession

HfS is awarded IIAR Analyst of the Year for second year in succession

The International Institute of Analyst Relations (IIAR) 2012 analyst awards: HfS Research wins the individual award for "Analyst of the Year" for a second year in succession in addition to Outsourcing Analyst Firm of the Year.

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A big cat for a big job: meet Tiger (Part II)

A big cat for a big job: meet Tiger (Part II)

Part II of Phil Fersht's interview with Tiger Tyagarajan discussed the Genpact-specific opportunities and challenges that Tiger will be tackling in his new role as President and CEO

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A big cat for a big job: meet Tiger (Part I)

A big cat for a big job:  meet Tiger (Part I)

Having survived a tough recession for the BPO industry, successfully fending off larger competitors baying for its blood, Genpact has recently taken a new direction - appointing NV "Tiger" Tyagarajan to take the helm from the irrepressible Pramod Bhasin

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Curious about Kurien? TK talks to HfS about his plans for Wipro

Curious about Kurien?  TK talks to HfS about his plans for Wipro

Wipro's CEO T. K. Kurien talks to HfS about his plans for Wipro

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A bunch of people talking, thinking, and writing about work but no one actually does real work

A bunch of people talking, thinking, and writing about work but no one actually does real work

Isn't it refreshing when you read someone's unbridled rant and you just have to say out loud, "Thank god someone finally called it".

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Aird aired. Part II

Aird aired.  Part II

Part II of our Charlie Aird interview, where we talk about the future of the sourcing industry, the Global Business Services framework he’s spearheading, and a little insight into how he views the changing environment for Big 4 consultants and boutique advisors.

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Aird aired. Part I

Aird aired.  Part I

Part I of the HfS Research interview with Dr. Charles Aird, Global and US Practice Leader for PricewaterhouseCoopers Shared Services and Outsourcing Advisory

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A little summery "thank you" to all of you

Tune in, crank up the volume, or pop in your headphones in if you're in the office. A few summer memories from the HfS team, as we go sit on a beach for a couple of weeks... we really do appreciate all your support. You've been part of one heck of a journey (so far)...

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