Category: OneOffice
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Intelligent Automation is not about technology, it’s about business
HFS Chief Strategy Officer, Saurabh Gupta, discusses the HFS Intelligent Automation Maturity Model, the Hyper-connected Economy and how to manage these integrated capabilitiesRead More
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SYKES acquires Symphony becoming the first call center provider with significant automation capability
Call center provider SYKES disrupts the BPO industryRead More
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Mihir Shukla and Alastair Bathgate in the Battle for the Robotic Billions… only at HFS FORA
The CEOs of the leading two RPA firms, Automation Anywhere (Mihir Shukla) and Blue Prism (Alastair Bathgate) a chance to face/off on stage to thrash out why their firms' valuations are on such an exciting trajectoryRead More
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Tiger burns even brighter as Genpact makes its instinctive move
Phil Fersht interviews Genpact CEO Tiger TyagarajanRead More
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IBM, Accenture, Cognizant, Atos and HCL leading the Top 10 infrastructure and
So who’s winning the infrastructure and cloud war?Read More
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It’s Bots-in-Seats as IBM, Cognizant, Accenture, TCS, Infosys and Tech Mahindra lead the HFS TOP 10 Cognitive Assistants
Chatbots are dead - long live cognitive assistantsRead More
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Time to kick out quadrants, paralyse peaks and wash away waves. Hello HFS TOP 10
HFS is out of the quadrant business, unveiling the relevant way to rank vendor performance: The HFS TOP 10Read More
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Tinker, experiment, explore, then disrupt: The Hyper-Connected Enterprise will be driven by Intelligent Automation.
The "Future of Work" is merely a phased transformation of the presentRead More
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HfS slam dunks with Stevie!
HfS is delighted to welcome Steve Dunkerley to lead the FORA leadership roundtables and summitsRead More
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Concentrix gets up close and personal with Teleperformance with its Convergys acquisition
Just a couple of weeks after Teleperformance splashed $1 billion in Intelent we finally see Convergys gobbled upRead More