Category Archives: Knowledge Process Outsourcing & Analytics

Provider, provider on the wall, who's delivering Trust for Digital?

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HfS unveils the first Trust-as-a-Service Blueprint Report assessing service provider capability in the Digital Security Realm

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Cannibalize or face extinction (if you want to survive in the As-a-Service Economy)

hannibal the cannibal

Most service providers are not structured for success..... and the problem lies at the top

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Glenn gives us Government-as-a-Service (GaaS)

Glenn and Carol Davidson, the braintrusts of public sector operations

Glenn Davidson, at Accenture Federal Svs, discusses with HfS how Government-As-a-Service is shaking up public sector operations

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#Crazymergerideas - Infopact or Genosys?

Two CEOs clearly up to no good... Genpact's Tiger Tyagarajan (left) and Infosys' Vishal Sikka (right)

What if Infosys and Genpact got a little more intimate with each other...

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Our Dallas working summit really rocked... next up Harvard Square!

Highlights from the recent As-a-Service HfS Working Summit in Dallas, Texas

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Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

Infosys, HCL, TCS, and Tech Mahindra make the first Engineering Services Winners Circle

HfS unveils the industry's first Blueprint into Engineering Services Outsourcing

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Why Design Thinking can save the outsourcing industry

Design Thinking

Without Design Thinking, enterprises are really just retrofitting expensive solutions into legacy processes and likely wasting a whole load of time, resources and money. It all starts with Design Thinking.

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Neural Platform Professor, TCS' Harrick Vin

Dr. Harrick Vin, Vice President and Chief Scientist, Global Head, Innovation and Transformation, IT Infrastructure Services, Tata Consultancy Services (click photo for bio)

TCS' mastermind behind its new Neural Automation system ignio, Professor Harrick Vin, talks to HfS' Phil Fersht

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Why big consulting needs to buy into BPO to address the As-a-Service Economy

Consulting-eat-BPO

Can we really progress in this era of denial and bullshit? Of course not.... we will see a few bold moves to get ahead of this market, and some may well come from this potential marriage of big consulting and big BPO.

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Ready for a reality slap around the face with a wet kipper?

Harvard-2015

The next HfS Service Buyer Working Summit will be held in Harvard Square, Cambridge MA, 1st-2nd December 2015

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