Category: kpo-analytics

Dispatches from DC: Shift Happens

October 12, 2008 | Phil Fersht

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Can Obama turn the USA into a competitive sourcing location?

October 13, 2008 | Phil Fersht

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Expect a phrenetic Q1’09 for outsourcing activity in the banking sector

October 20, 2008 | Phil Fersht

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Why not build a shared services infrastructure to support the banking sector?

October 30, 2008 | Phil Fersht

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Horses outsourcing predictions for 2009

December 14, 2008 | Phil Fersht

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Emerging from the rubble of 2008: BPO has a breakthrough year

December 26, 2008 | Phil Fersht

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Satyam: It was like riding a tiger, not knowing how to get off without being eaten

January 07, 2009 | Phil Fersht

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BPO bucks the trend as WNS posts strong revenue growth

February 07, 2009 | Phil Fersht

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Time to offshore the law

March 02, 2009 | Phil Fersht

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Where should outsourcing vendors invest their marketing dollars in this climate?

March 05, 2009 | Phil Fersht

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