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Category: IT Outsourcing / IT Services
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Welcome to the era of churn, where 50% of outsourcing contracts are at risk
Clients are genuinely walking away from outsourcing relationships which provide mediocre valueRead More
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Welcome to the being-disrupted IT Outsourcing provider landscape where 50% of deals are at risk
With 50% of IT outsourcing deals at risk, how are IT Outsourcing providers being perceived?Read More
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The powerhouses of global sourcing are meeting in Chicago this Fall… can you really afford not to be there?
The famous HfS Blueprint Sessions are back stateside to rattle the global services and outsourcing industry like never beforeRead More
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ISG, Enlighta and KPMG make the Winner’s Circle for Governance Solutions
Mike Beals talks to HfS readers about his new HfS Blueprint Report, “Shared Services & Outsourcing Governance Solutions"Read More
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Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat
Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate.Read More
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What’s the real impact of Digital Technologies on Outsourcing and Shared Services?
The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve?Read More
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Eugene eulogizes about managed governance services
HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov.Read More
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Cognizant, Sitel and TCS rock the retail operations Winner’s Circle
HfS unveils Blueprint Report on Retail Operations ServicesRead More
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Great to see Gartner adopting our HfS Blueprints!
Yes indeed folks - Gartner has announced it is doing its own "Blueprints research"!Read More
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Yes, it’s true… one in three Apple engineers is really Indian
As Apple is growing, so is the scope of its Indian-centric IT outsourcing to support it's ever-increasing needsRead More
