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Category: Cloud Computing
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Preaching Process with Pramod, Part II: integrating IT and BPO and not getting blown up into small pieces…
we delve into how Genpact is striving to retain a unique identity in the industry as a pureplay BPO provider, in the face of increasing competition and the convergence of Cloud, SaaS and BPO delivery modelsRead More
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Do you know how good or bad your processes are?
As I deconstruct the recording of our interview with Genpact's President and CEO Pramod Bhasin, one factor keeps springing out of the discussion, that makes me realize how far today's organizations have to go, before they can truly claim they are satisfied that they are maximizing their potential: Most companies can’t tell you how good or bad their business processes are. Read More
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President Peter prognosticates… Part II
Peter Allen, CSC's President of Global Sales & Marketing, discusses his views on Cloud Computing strategy and whether some sourcing advisors can escape the hamster-wheelRead More
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President Peter prognosticates… Part I
Peter Allen has been one of the most prominent and consistent figures in the world of global sourcing over the last decade, where he played a key role as the public face of sourcing advisor TPI during the firm's rise to prominence in recent years. Peter has ventured into the service provider world, where he spent time earlier in his career, and now assumes the mightly role of President of Global Sales and Marketing for technology service giant, Computer Sciences Corp. Read Part I of this interview with Phil Fersht.Read More
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BPO, SaaS and Cloud: Too many people aren’t seeing the bigger picture
Too many technical folks fail to view the bigger picture when it comes to Cloud. At a tactical level, when you look at solely hardware capacity solutions, it's hard to see beyond how it can impact businesses beyond creaking ITO-only deals. However, you really need to look at the convergence of BPO, SaaS and Cloud in a broader outsourcing context to start to visialize how these three pillars of business delivery can - and are - coming together in a blended outsourcing model.Read More
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The New Relentless Economy: How quickly can Cloud blow-up the traditional outsourcing model?
It's clear the future potential of Cloud goes well beyond cost-savings generated by eradicating clunky, inefficient IT infrastructure. Cloud can harness the true benefits of SaaS delivery and BPO can plug the gaps may companies need to have business services delivered in a readily-available "as you need it" model. Look back two years to see how dramatically the climate has shifted and ask yourself "will enterprises hang aroundin this environment, or are we on a relentless spiral for productivity improvement?" Read More
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Are you a New Polymath?
The New Polymath is an enterprise which is comfortable with a wide range of technologies and has learned to package 3,5,10 strands of infotech, cleantech, nanotech, biotech etc into complex new solutions to solve some of the big and small problems we face.Read More
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We’re letting our research do the talking – see for yourself
Unlike other research entities who stick their stuff behind a paywall, we've decided the proof is in the pudding, because we want people to actually read our stuff and call us up. So as a gesture of thanks for all the support we've received during our first month on the job, we're giving away three pieces of our latest research to give you an idea of what we're all about.Read More
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The Industry Speaks, Part IV: Cloud services will separate the “real” business services providers from the body-shoppers
Cloud Computing presents the biggest opportunity for today's services vendors to deliver blended IT/BPO services. Vendors pushing standard labor arbitrage services under a thin veneer of "Cloud marketing" will quickly get cast aside as the table-stakes get a lot tougher Read More
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The Industry Speaks, Part III: Demand for outsourcing is reaching new heights, but will vendors disappoint?
What are customers intending to do this year with their outsourcing strategies? When when we spoke to 1055 customers, intermediaries and vendors across the global sourcing industry earlier this month, they gave us the real picture Read More
