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Category: Business Process Outsourcing (BPO)
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Why Accenture’s acquisition of Cloud Sherpas is both an offensive and defensive move
As-a-Service has to be all about empowering the client, not the consultantRead More
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Hello As-a-Service Economy, goodbye Outsourcing, Part 2
We need to reach that pivot-point where business leaders make real, definition investment actions to change their operationsRead More
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Finally – somewhere to find your next As-a-Service job…
Don't be confined to the scrap heap of legacy workers no longer relevant for the modern workforceRead More
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Good heavens, it’s Liz Evans…
Phil Fersht interviews Liz Evans, KPMG's leading practitioner for governance and relationship managementRead More
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KPMG makes a bold HR-as-a-Service move buying out Towers Watson’s Workday practice
As-a-Service has arrived and HR provides the early battleground, so sit back and enjoy the show =)Read More
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Visualizing Vishal’s first year at Infy
Interview with Vishal Sikka, CEO and MD, InfosysRead More
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Making hay after the sun has set on legacy outsourcing… meet John Haworth
John Haworth, Chairman of the HfS Sourcing Executive Council, talks to Phil Fersht about why he joined HfS and the upcoming buyers' summit in Harvard SquareRead More
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The lack of ethics in enterprise AI and intelligent automation
We need to talk more openly about the future governance of artificially intelligent environmentsRead More
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Sangita on song
Wipro's Sangita Singh talks to HfS' Barbra McGann about the Healthcare and Life Sciences industryRead More
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Hello As-a-Service Economy, goodbye Outsourcing, Part I
HfS defines the Eight Ideals of The As-a-Service Economy and the evolution from legacy outsourcingRead More
