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Category: Business Process Outsourcing (BPO)
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Let’s make Outsourcing Great Again!
It’s time to embrace our Scary Bright Future – we have the tools to make it happen!Read More
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Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint
HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the packRead More
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In 2017 HfS is making research great again… and real again
HfS Unveils the Analyst Industry's most Innovative 2017 Blueprint Research AgendaRead More
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Chinmoy chats about that shift left
Hexaware's Chinmoy Banerjee talks to HfS about chatbots and disruptionRead More
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Wipro bids for As-a-Service… with Abid
HfS Chief Analyst Phil Fersht sits down with Wipro's CEO Abid Ali NeemuchwalaRead More
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Offshore has become Walmart…as Outsourcing becomes more like Amazon
No one cares much about “offshore” as a strategy anymore - it has become part of the fabric of managing a global operating modelRead More
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Unveiling the first ever Digital OneOffice Premier League (Webinar Replay)
A Special Webcast Event On Thursday 9th February, Where We Discuss The Future Outsourcing Framework: The Digital OneofficeRead More
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NASSCOM 2017: Indian IT services paralyzed by Trump, but being a deer in the headlights is not an option
The smart strategy is to expect the worst and make measures now to get in front of it....Read More
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The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships
The door is wide open for ambitious providers willing to invest in developing their talent, but closing firmly shut for those perpetuating what worked in the pastRead More
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The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships
Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationshipsRead More
