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Category: Business Process Outsourcing (BPO)
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Accenture, IBM and Cognizant lead the industry’s first Intelligent Automation Blueprint
HfS unveils the first Intelligent Automation Blueprint report, with Accenture, IBM and Cognizant leading the packRead More
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In 2017 HfS is making research great again… and real again
HfS Unveils the Analyst Industry's most Innovative 2017 Blueprint Research AgendaRead More
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Chinmoy chats about that shift left
Hexaware's Chinmoy Banerjee talks to HfS about chatbots and disruptionRead More
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Wipro bids for As-a-Service… with Abid
HfS Chief Analyst Phil Fersht sits down with Wipro's CEO Abid Ali NeemuchwalaRead More
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Offshore has become Walmart…as Outsourcing becomes more like Amazon
No one cares much about “offshore” as a strategy anymore - it has become part of the fabric of managing a global operating modelRead More
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Unveiling the first ever Digital OneOffice Premier League (Webinar Replay)
A Special Webcast Event On Thursday 9th February, Where We Discuss The Future Outsourcing Framework: The Digital OneofficeRead More
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NASSCOM 2017: Indian IT services paralyzed by Trump, but being a deer in the headlights is not an option
The smart strategy is to expect the worst and make measures now to get in front of it....Read More
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The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships
The door is wide open for ambitious providers willing to invest in developing their talent, but closing firmly shut for those perpetuating what worked in the pastRead More
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The spreading outsourcing disease: barely a third of buyers see real value in their current provider relationships
Private poll of 60 enterprise buyers at the NY HfS Summit yields a depressing state of affairs for current outsourcing relationshipsRead More
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Why even the Beeb needs sourcing standards
HfS interviews Jim Hemmington of the BBC and Chris Halward of the GSA about global sourcing standards and how the Beeb does if for 1.4 billion pounds of annual external spendRead More
