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Category: AGI
How Anthropic is devouring IT services
Accenture has 30,000 Claude-trained practitioners. Deloitte rolled out Claude to 470,000 employees while Cognizant deployed it to 350,000 more. Infosys signed its own major Anthropic deal last week, covering regulated industries. That is over one million practitioners already committed to Claude delivery, while most of their competitors are still reviewing governance frameworks and unsure where to place their agentic bets.Read More
Are Global Evaporation Centers next? Your GCC will likely be agentified in 18 months if your board is already questionning its value
We’ve already called out that the next 18 months will witness the dying embers of labour-intensive services. That includes your GCC. If your GCC focuses predominantly on repetitive manual tasks it’s little more than a transaction factory, and it’s the first thing the board will look to automate next. It won’t gradually downsize or pivot, but will likely experience rapid, devastating headcount reductions. Just because the labor costs are lower doesn't negate the fact that these are still costs.Read More
Say CIAO to the CAIO in 36 months
Only appoint a Chief AI Officer if you're committed to giving them COO/CEO-level authority to kill initiatives, force standards, and drive uncomfortable organizational change, and only if you're prepared for the role to disappear within 36 months as AI embeds into every functional leader's responsibility.Read More
Don’t confuse America’s robotaxi chaos with innovation – China already chose certainty over debate
Big tech leaders are betting you'll jump into AI-fueled robotaxis. However, these represent one of the first genuine examples of AI requiring behavioral change at a societal level. However, the technology isn't yet ready to scale, consumers are hesitant to trust it, and we haven't addressed the deeper question: who's accountable when the algorithm gets it wrong?Read More
AI will never save bad leadership: Pay your leadership debt to put Humans at the Helm
Leaders are overpromised on technology and underdeveloped on humanity. That gap is what we term "leadership debt" and it’s the most expensive liability no CFO can measure. The leaders who win in the AI era will not be those who master neural networks, but will be those who master themselves. Leadership is not a byproduct of transformation, it is the precondition for it. The AI economy will be led by humans at the helm. Here we discuss the critical six leadership behaviors to succeed in the AI age...Read More
Start measuring your AI Velocity Gap before your market measures it for you…
On Sunday, employees live the AI dream: frictionless, instant, empowering. They connect Gmail, Calendar, and OpenTable without asking permission. They fix mistakes, automate workflows, and see instant ROI on everyday tasks.On Monday, they crash into enterprise reality: data silos, email chains, compliance debates, and governance frameworks that exist only in PowerPoint.Your best employees are already AI augmented. Your enterprise is still forming committees.This is your AI Velocity Gap, and it's probably widening every day...Read More
The analyst industry is having its Blockbuster moment
The future of the analyst industry is here, but most of its stakeholders are simply not ready. You only need to see the stock price carnage of Gartner and Forrester to realize the analyst and advisor industry are in grave danger of being runover by AI. The Futurum Group CEO, Daniel Newman, and I take a hard look at the future of the analyst industry in the era of ChatGPT-5 and agentic AI.Read More
Don’t hide behind AI to trim your belly fat. Start redesigning your workforce
Microsoft, Amazon, Citigroup, UPS, Google, McKinsey, Deloitte, PwC, and many others have all recently laid off staff under the AI smokescreen. The headlines say it is about automation and AI readiness, but that is not the whole story... not even close.Read More
Trump’s American AI Powerplay: Get on board or get left behind
Love him or loathe him, let's be clear... President Trump's new AI Action Plan isn't just political theatre, it's a strategic sledgehammer aimed at reshaping the global AI landscape in America's favor. This is your wake-up call, whether you're leading a tech firm or steering an enterprise. Align with the American AI stack, or prepare for a long ride in the slow tech lane.Read More
Why the analyst advisor industry is getting obliterated by AI… and how to save it
The analyst and advisor industries, reliant on IP and research to market their products, are in serious trouble, and many firms will cease to exist in a couple of years. What's really worrying is the recent speed of development with AI platforms, agentic software, and LLMs, which is, quite frankly, making the use of analysts and advisors increasingly irrelevant.Read More
