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Year: 2016
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How Energy firms and their Service Providers must embrace change to survive
Our Energy Operations Blueprint highlights the way Oil & Gas companies are looking at digital technologies, automation and outsourcing as avenues for change, and levers to pull to drive new efficiencies and value creation.Read More
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Mapping the Real State of Digital
It’s time to end the hype and get real about the evolving world of digital!Read More
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Workday Services Blueprint 2016: Lots of Changes in this still Immature Market
Announcing the publication of the Blueprint Report: Workday Services 2016Read More
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If HR Ran Sales, You’d Be Out of Business
What can HR departments learn from their sales colleaguesRead More
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A glimpse into the contact center of the future: the digitally enabled contact center
A glimpse into the contact center of the future: the digitally enabled contact centerRead More
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Bye bye bricklayers?
A new automated, truck-mounted robot can build a house in two days, moving four times faster than human construction workersRead More
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Learn about our 2017 research plans: the Year of Making it Real
The HfS analyst team will share our 2017 vision for the industry and our plans for the 2017 HfS research agenda.Read More
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Wipro’s analytics wing is trying new ways of driving collaborative engagements
The new Data Discovery Platform, or DDP, is becoming its flagship solution for exploratory analytics projects in the big data realm.Read More
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Is Account Management Location Holding your Client Back from a BPaaS Engagement?
A look at how account management location can influence BPaaS engagements.Read More
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From Day One: Design Thinking the Patient Experience with Lawrence General Hospital and Sutherland Global Services
Going "behind the scenes" of a design thinking initiative to improve the patient experience.Read More
