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Year: 2009

  • Ever wondered about Brazil?

    Ever wondered about Brazil?

    July 29, 2009 | Phil Fersht

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  • The next stage of industry development:  Co-learning partnerships, not mega-mergers

    The next stage of industry development: Co-learning partnerships, not mega-mergers

    July 28, 2009 | Phil Fersht

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  • It’s all about hitting the ground running after you sign the contract

    It’s all about hitting the ground running after you sign the contract

    July 27, 2009 | Phil Fersht

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  • Who’s looking out for the US business these days?

    Who’s looking out for the US business these days?

    July 24, 2009 | Phil Fersht

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  • Social Media: Unlocking the Awesome Potential of Behavioral Disorders

    Social Media: Unlocking the Awesome Potential of Behavioral Disorders

    July 20, 2009 | Phil Fersht

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  • TPI loses its talisman

    TPI loses its talisman

    July 16, 2009 | Phil Fersht

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  • Is this “2001 all over again” for outsourcing?

    Is this “2001 all over again” for outsourcing?

    July 12, 2009 | Phil Fersht

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  • Are you a BPO sales professional?

    Are you a BPO sales professional?

    July 09, 2009 | Phil Fersht

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  • Captive sell-offs:  good for innovation, good for employment

    Captive sell-offs: good for innovation, good for employment

    July 07, 2009 | Phil Fersht

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  • Everything you need to know about Supply Management BPO (but never dared to ask)

    Everything you need to know about Supply Management BPO (but never dared to ask)

    July 03, 2009 | Phil Fersht

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Newer posts 1 2 3 4 5 6 7 8 9 10 11 … 16 Older posts

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