Year: 2009

Ever wondered about Brazil?
July 29, 2009 | Phil Fersht
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The next stage of industry development: Co-learning partnerships, not mega-mergers
July 28, 2009 | Phil Fersht
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It’s all about hitting the ground running after you sign the contract
July 27, 2009 | Phil Fersht
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Who’s looking out for the US business these days?
July 24, 2009 | Phil Fersht
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Social Media: Unlocking the Awesome Potential of Behavioral Disorders
July 20, 2009 | Phil Fersht
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TPI loses its talisman
July 16, 2009 | Phil Fersht
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Is this “2001 all over again” for outsourcing?
July 12, 2009 | Phil Fersht
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Are you a BPO sales professional?
July 09, 2009 | Phil Fersht
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Captive sell-offs: good for innovation, good for employment
July 07, 2009 | Phil Fersht
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Everything you need to know about Supply Management BPO (but never dared to ask)
July 03, 2009 | Phil Fersht
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