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Year: 2008

  • A final word from India:  moving beyond “old BPO”

    A final word from India: moving beyond “old BPO”

    June 16, 2008 | Phil Fersht

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  • Musings from abroad:  Futuristic BPO

    Musings from abroad: Futuristic BPO

    June 13, 2008 | Phil Fersht

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  • NASSCOM dispatch:  “We’re now past the era of BPO” (Pramod Bhasin)

    NASSCOM dispatch: “We’re now past the era of BPO” (Pramod Bhasin)

    June 09, 2008 | Phil Fersht

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  • Musings from abroad… dispatch #3… Indian drivers

    Musings from abroad… dispatch #3… Indian drivers

    June 08, 2008 | Phil Fersht

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  • BPO: It’s all about taking ownership to get results

    BPO: It’s all about taking ownership to get results

    June 05, 2008 | Phil Fersht

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  • IBM/Bristol-Meyers: a shot in the arm for HRO

    IBM/Bristol-Meyers: a shot in the arm for HRO

    June 05, 2008 | Phil Fersht

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  • Finance and Accounting BPO continues its growth path

    Finance and Accounting BPO continues its growth path

    June 03, 2008 | Phil Fersht

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  • HRO Redux:  8/10 buyers don’t look back, while the vendors look ahead

    HRO Redux: 8/10 buyers don’t look back, while the vendors look ahead

    June 01, 2008 | Phil Fersht

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  • Musings from abroad… dispatch #2… meet me at Nasscom

    Musings from abroad… dispatch #2… meet me at Nasscom

    May 30, 2008 | Phil Fersht

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  • Join the BPO and Offshoring Best Practices Forum

    Join the BPO and Offshoring Best Practices Forum

    May 30, 2008 | Phil Fersht

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Newer posts 1 … 4 5 6 7 8 9 10 11 12 13 14 … 16 Older posts

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