Year: 2008

A final word from India: moving beyond “old BPO”
June 16, 2008 | Phil Fersht
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Musings from abroad: Futuristic BPO
June 13, 2008 | Phil Fersht
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NASSCOM dispatch: “We’re now past the era of BPO” (Pramod Bhasin)
June 09, 2008 | Phil Fersht
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Musings from abroad… dispatch #3… Indian drivers
June 08, 2008 | Phil Fersht
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BPO: It’s all about taking ownership to get results
June 05, 2008 | Phil Fersht
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IBM/Bristol-Meyers: a shot in the arm for HRO
June 05, 2008 | Phil Fersht
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Finance and Accounting BPO continues its growth path
June 03, 2008 | Phil Fersht
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HRO Redux: 8/10 buyers don’t look back, while the vendors look ahead
June 01, 2008 | Phil Fersht
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Musings from abroad… dispatch #2… meet me at Nasscom
May 30, 2008 | Phil Fersht
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Join the BPO and Offshoring Best Practices Forum
May 30, 2008 | Phil Fersht
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