Monthly Archives: September 2011

Reetika Joshi cranks up our BPO coverage

We’re delighted to announce that Reetika Joshi has joined our full-time team to crank up our already cranky BPO and analytics coverage


Aird aired. Part I

Part I of the HfS Research interview with Dr. Charles Aird, Global and US Practice Leader for PricewaterhouseCoopers Shared Services and Outsourcing Advisory


Is the HP Band-Aid being re-applied?


We gave Léo Apotheker a strong benefit of the doubt when he recently ripped off HPs proverbial Band-Aid and made a series of tough announcements that could steer HP on a more coherent enterprise path. Sadly for Léo, his board is clearly in a position where they are unhappy with the progress made under him and want to bring in a very different personality in eBay’s Meg Whitman


Too many providers and advisors are being myopic with their clients and failing to understand their business pressures


Our latest study shows that many buyer executives are, in actuality, in violent disagreement with many provider and sourcing advisor executives that they their business leaders are too “short-term focused”


Want to get smart about sourcing for Cloud?

This report authored by HfS Research and Loeb&Loeb provides both Business-function and IT executives with a detailed assessment of Cloud adoption strategies, an analysis of business benefits, concerns, challenges and contractual issues that need to be addressed and discusses the key service providers provisioning Cloud Computing services in today’s market.


Cheap and quick please! Wizening buyers are seeking help from easily-accessible sources

When we ask them buyers they’re foraging for help and information with outsourcing strategy-making in the coming months, the results are simple: they are turning to whatever sourcing are most easily-accessible and inexpensively-available to them


Genpact drives a Nissan into HRO

Genpact has been working with Nissan for more than six years, providing finance and accounting, procurement, customer service, supply chain and analytics services. So adding HR services seems a natural extension of these services – even though Genpact has limited client experience of multi-process HRO.


HfS ties up with Gutenberg to bring sourcing insight to a mainstream business audience

Today marks an exciting day in the development of HfS Research as a global advisory analyst organization – we have selected sourcing and software PR and communications specialist Gutenberg to orchestrate our global research communications to the Americas, European and Indian markets.


How will a Double-Dip Recession impact outsourcing? Your opinion really matters…

Heaven-forbid we’re on the cusp of a tough economic period – so how will this impact outsourcing and shared services dynamics after all we’ve been through this past few years? Whether you buy, advise or sell outsourcing services, we need to hear from you – and we’ll package up a report of the findings for your time. As always, we appreciate your support for helping our research teams keep close track of the industry.

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