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Sal-sourcing in the real world, Part I
Mike Salvino - or simply "Sal" to his friends and colleagues, has brought a real air or pragmatism to Accenture, where he now leads the firm's global BPO business. Read Part I of his interview with Horses for Sources.Read More
Is a “private cloud” an oxymoron?
The term "private cloud" is a misleading way of describing hosted services. In fact, it is an oxymoron. It is a term that is used by providers of hosted services in order to hold onto lucrative contracts and prevent the loss of customers to companies that provide public cloud servicesRead More
Brian Robinson, Senior Analyst, Outsourcing Strategies
As a Senior Analyst for outsourcing strategies, Brian Robinson provides support across many of HfS Research's clients. His core focus is helping buy-side organizations develop smart global sourcing strategies, evaluate service providers and benchmark many pricing components of their sourcing options.Read More
Have some outsourcing vendors already thrown in the innovation towel?
While some vendors are talking a big game regarding how they intend to broaden their outsourcing services and consulting work with clients, a lot of their current management clearly don't have a lot of confidence to bring on the talent to help them do just that Read More
