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You just can’t lose… with Chris Boos. Time for an AI reality check
Phil Fersht talks to arago Founder and CEO Hans-Christian BoosRead More
HfS data products get a Suvradeep-dive
HfS welcomes Suvradeep Bhattacharjee as Research Director, Market Insights and Data SolutionsRead More
HfS Research is five years old!
Would you believe it? HfS Research just turned 5 years oldRead More
The Indian majors double their market share in just four years – what’s the secret and can they be stopped?
It may be harder for some of the traditional providers to fight their way back into the services game than the Indian majors to continue their surgeRead More
If there’s something strange with your processes, who ya gonna call? Ghoshbusters…
Anyone close to business services over the last decade would have crossed paths with one little guy with a huge brain: Genpact's Shantanu Ghosh. Read More
HfS Live and Unfiltered, Part I – The new buyer-provider outsourcing debate series is right here!
Fed up with all the puff and fluff? Comatosed by the motherhood and apple pie? Ready to get the real deal? Well, your pain will be over on August 4th, as we bring you the ultimate unfiltered schmaltz-free one-hour debate on the future of the outsourcing industry.Read More
Happy Birthday… HfS Research!
Exactly one year ago, we bravely declared we were a research company, with a bunch of friends, stringers and part-timers. Today, we are a fully-loaded experienced research organization with depth and breadth of analyst talent across North America and Europe - with further expansion plans imminent. Read More
Event Alert: Genpact looks to a new era beyond “General Electric’s provider”
In its first industry analyst conference, business process outsourcing (BPO) provider Genpact emphasized its business, today, is much broader than supporting General Electric’s back office and primarily delivering finance and accounting (F&A) services. Read More
A thundering week in Orlando!
Thanks for all of you who helped support the first public appearance of the Horses for Sources research organization in the lovely Orlando last week for SSON's "Shared Services and Outsourcing Week" event, which achieved over 900 delegatesRead More
