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  • The mysterious HfS business model… revealed

    February 27, 2016 | Phil Fersht

    Our golden rule is simple: If you're going to give something away for free, it better be worth reading! Read More

    Comment11 ShareThis 610 Twitter 0 Facebook 0 Linkedin 0

  • There’s a whole generation with a new explanation… in San Francisco

    February 25, 2016 | Phil Fersht

    Our first-ever Working Summit for Buyers happens in San Francisco at the St. Regis Hotel May 26th - 27th. Read More

    Comment0 ShareThis 75 Twitter 0 Facebook 0 Linkedin 0

  • The jobs aren’t “going away” – they’ve already pretty much gone

    February 20, 2016 | Phil Fersht

    It's not that today's jobs are going away, it's that large numbers of future jobs will simply not be created Read More

    Comment24 ShareThis 1301 Twitter 0 Facebook 0 Linkedin 0

  • The Nasscom 2016 report: The era of unsettlement is upon us

    February 14, 2016 | Phil Fersht

    From enthused to unsettled, service providers sober up as reality sets in Read More

    Comment6 ShareThis 339 Twitter 0 Facebook 0 Linkedin 0

  • And it’s all going to kick off at #Nasscom_ILF today!

    February 10, 2016 | Phil Fersht

    We're excited to speak at four sessions at Nasscom in Mumbai, culminating with our State of Industry session at 11.15 this morning Read More

    Comment0 ShareThis 182 Twitter 0 Facebook 0 Linkedin 0

  • Accenture, WNS, TCS and Cognizant make the first Pharma BPO Winner’s Circle

    February 03, 2016 | Phil Fersht

    HfS analyst Barbra McGann publishes the industry's first assessment of Service Provider performance in the Pharma R&A and Commercial Services Industry Read More

    Comment0 ShareThis 452 Twitter 0 Facebook 0 Linkedin 0

  • What type of employee are you?

    February 02, 2016 | Phil Fersht

    Go on - dare you to be honest =) Read More

    Comment7 ShareThis 299 Twitter 0 Facebook 0 Linkedin 0

  • Derk Erbé energizes our energy coverage at HfS

    February 02, 2016 | Phil Fersht

    Derk Erbé is Research Managing Director for HfS, covering Digital Business Transformation and Energy, Utilities and Resource Industries Read More

    Comment0 ShareThis 43 Twitter 0 Facebook 0 Linkedin 0

  • Why 77% of the C-Suite really want provider-replacement therapy

    January 31, 2016 | Phil Fersht

    Now is time for the C-Suite to step back in to broker that next wave of services transformation Read More

    Comment30 ShareThis 429 Twitter 0 Facebook 0 Linkedin 0

  • How Design Thinking could really help your brand strategy

    January 31, 2016 | Phil Fersht

    This firm could definitely benefit from some Design Thinking to re-imagine its customer experience Read More

    Comment0 ShareThis 102 Twitter 0 Facebook 0 Linkedin 0

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