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  • EXL Wants Insightful, Quantifiable Results (IQR) In BFS Analytics

    September 07, 2016 | Reetika Fleming

    The acquisition of IQR brings some interesting downstream opportunities for EXL. Read More

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  • Mapping the Real State of Digital

    September 05, 2016 | Phil Fersht

    It’s time to end the hype and get real about the evolving world of digital! Read More

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  • Why the slogan “Fail Fast” is bullsh*t if you want to succeed with OneOffice

    September 04, 2016 | Jamie Snowdon

    Don't “fail fast,” learn quickly. Read More

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  • How Energy firms and their Service Providers must embrace change to survive

    September 01, 2016 | Hfs

    Our Energy Operations Blueprint highlights the way Oil & Gas companies are looking at digital technologies, automation and outsourcing as avenues for change, and levers to pull to drive new efficiencies and value creation. Read More

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  • What Drives Engineering Service Providers Revenue: Customers Quantity or Customer Quality?

    September 01, 2016 | Pareekh Jain

    What is more important – customer quantity or customer quality? Read More

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  • Why is Gartner spewing such irresponsible and unsubstantiated data about “robobosses”?

    August 29, 2016 | Phil Fersht

    Gartner's latest claim is that 3 million of us will be supervised by robots in 18 months' time. Great. Read More

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  • Why An Outcome-Based Approach Can Shatter the Watermelon Effect of Outsourcing Contracts

    August 29, 2016 | Barbra McGann

    What to do about that "feeling" that even if SLAs are Green, something feels Red! Read More

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  • Beware men in gray suits: Clients want more senior women, more real client stories and less automation hype

    August 27, 2016 | Phil Fersht

    Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of women Read More

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  • The testing community has to find a distinctive voice for the As-a-Service journey

    August 26, 2016 | Tom Reuner

    Testing services have never fully mirrored the broader IT market in the way it was seeking to optimize its organizational models. So what are the innovations and models that are driving testing services forward? Read More

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  • You can bet your mortgage-as-a-service on Accenture, Wipro, Cognizant and TCS

    August 24, 2016 | Phil Fersht

    Mortgage As-a-Service Blueprint for 2016: The Evolving Service Provider Landscape Read More

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