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Who are the leading IT and BPO services firms in Asia Pacific region?
HfS reveals the leading IT and BPO services firms in AsiaRead More
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EXL Wants Insightful, Quantifiable Results (IQR) In BFS Analytics
The acquisition of IQR brings some interesting downstream opportunities for EXL.Read More
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SaaS Deployments: It’s Good to Talk
Buyers need to connect with each other to get the maximum benefits from SaaS deployments.Read More
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Has Knowledge Process Outsourcing re-emerged as the future of BPO?
When I entered the industry in 2008, working for a boutique research firm in Pune, India, the research themes floating around were about “what’s next for BPO, because this recession changes everything.”Read More
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Meet General Gary
Phil fersht talks to KPMG's Gary Novak and what he's learned being in China the last few yearsRead More
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Why Hillary could be the biggest friend of offshore and nearshore outsourcing
The US is an increasingly unattractive place to do business. Let's not make it even worseRead More
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Atos and Xerox exchange holiday gifts, but can they disrupt a market asleep at the wheel?
This transaction focuses both service providers on their strengths and will help them be more effective in the emerging As-a-Service EconomyRead More
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Cooking up NASSCOM’s $50 billion Bangalore biryani
Charles Sutherland shares thoughts on NASSCOM's ambition to grow Business Process exports from $20 Billion in 2014 to $50 Billion by 2020. Read More
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The Indian majors double their market share in just four years – what’s the secret and can they be stopped?
It may be harder for some of the traditional providers to fight their way back into the services game than the Indian majors to continue their surgeRead More
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Day Two at the HR Technology Conference in Chicago…
And, for the first time ever, an analyst has managed to write a "second day" blog at an industry event. So, without further ado, here's HfS' Peter Ackerson with Day TwoRead More