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  • Since when did AI become the job creation antidote to automation’s job destruction? Time for an augmented reality check…

    November 10, 2017 | Phil Fersht

    Will people stop claiming that AI is going to create millions of new jobs with zero evidence to prove it? AI is about doing more with less, not more with even more - let's get real. Read More

    Comment12 ShareThis 288 Twitter 0 Facebook 0 Linkedin 0

  • AI is bollocks… or is it?

    November 08, 2017 | Phil Fersht

    Guy Kirkwood proclaims that the way we are talking about AI today, as a conglomeration of tools, is "bollocks" Read More

    Comment1 ShareThis 199 Twitter 0 Facebook 0 Linkedin 0

  • The first industry mandates for the Future of Operations in the Robotic Age

    November 08, 2017 | Phil Fersht

    HfS has compiled the first mandates from the inaugural FORA Council session in Chicago Read More

    Comment0 ShareThis 122 Twitter 0 Facebook 0 Linkedin 0

  • Enterprise Automation and AI will reach $10 billion in 2018 to engineer the OneOffice

    November 04, 2017 | Phil Fersht

    HfS' forecast for RPA, Intelligent Process Automation and Artificial Intelligence 2016-2021 Read More

    Comment7 ShareThis 0 Twitter 0 Facebook 0 Linkedin 0

  • Are we poised to see a new era of digital operations advisors?

    October 29, 2017 | Phil Fersht

    Not even a third of decision-makers are relying on consultants in this ever-confusing market Read More

    Comment9 ShareThis 717 Twitter 0 Facebook 0 Linkedin 0

  • The State of Automation and AI Study 2017: 400 operations leaders air the real deal

    October 28, 2017 | Phil Fersht

    HfS unveils the 2017 The State of Automation and AI study:  The C-Suite's Number One Strategic Imperative Read More

    Comment3 ShareThis 313 Twitter 0 Facebook 0 Linkedin 0

  • Meet Rajan Kohli… adding the fizz at Wipro Digital

    October 25, 2017 | Phil Fersht

    Read More

    Comment2 ShareThis 2458 Twitter 0 Facebook 0 Linkedin 0

  • It’s here. The RPA Bible.

    October 18, 2017 | Phil Fersht

    It's here. The RPA Bible. Read More

    Comment0 ShareThis 59 Twitter 0 Facebook 0 Linkedin 0

  • #NASSCOMBPM 2017: The Indian BPM industry graduates from biryani to bhuna, but needs to stop celebrating the past

    October 15, 2017 | Phil Fersht

    Phil Fersht shares his takeaways from the 2017 NasscomBPM Summit in Bangalore Read More

    Comment4 ShareThis 299 Twitter 0 Facebook 0 Linkedin 0

  • Meet F&A’s new Big Seven: Genpact, Accenture, IBM, TCS, EXL, Capgemini and WNS

    October 12, 2017 | Phil Fersht

    On the Knife’s Edge: Do F&A Service Buyers and Providers Really Want Transformation – Or Just RPA Arbitrage? Read More

    Comment0 ShareThis 1082 Twitter 0 Facebook 0 Linkedin 0

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