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  • Long-term contract renewals: the real litmus test

    April 24, 2008 | Phil Fersht

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  • HROWorld 2008: An industry re-inventing itself

    April 17, 2008 | Phil Fersht

    Braving the annual industry HRO schmooze fest this year, I realized I was emulating Roger Federer’s extraordinary Wimbledon run by making it to my fifth-consecutive show. Read More

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  • Quest for an Organic Approach to Offshore Outsourcing

    April 16, 2008 | Phil Fersht

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  • Is the sub-prime lending crisis placing outsourcing engagements on the backburner, or providing an impetus to proceed faster?

    April 11, 2008 | Phil Fersht

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  • F&A BPO: 107 contracts in 2007… more to follow?

    April 09, 2008 | Phil Fersht

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  • Cost-cutting measures for troubled companies in these tough economic times

    April 09, 2008 | Phil Fersht

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  • How severely will the expiration of India’s STPI tax scheme impact the Indian outsourcing industry?

    April 06, 2008 | Phil Fersht

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  • Hewlett-Packard warms to bundled BPO/ITO

    April 02, 2008 | Phil Fersht

    I firmly believe the future of outsourcing lies in outsourcing vendors' abilities to deliver hybrid business process and IT solutions in a managed services model - either under a single vendor, or under a well-governed combination of best-of-breed players. Read More

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  • March madness: little advisors, Starbucks redux, F&A is bubbling back… and EDS gets active

    March 30, 2008 | Phil Fersht

    So what was the month of March all about? Read More

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  • You’re not Tiger Woods!

    March 28, 2008 | Phil Fersht

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