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  • Cost-cutting measures for troubled companies in these tough economic times

    April 09, 2008 | Phil Fersht

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  • How severely will the expiration of India’s STPI tax scheme impact the Indian outsourcing industry?

    April 06, 2008 | Phil Fersht

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  • Hewlett-Packard warms to bundled BPO/ITO

    April 02, 2008 | Phil Fersht

    I firmly believe the future of outsourcing lies in outsourcing vendors' abilities to deliver hybrid business process and IT solutions in a managed services model - either under a single vendor, or under a well-governed combination of best-of-breed players. Read More

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  • March madness: little advisors, Starbucks redux, F&A is bubbling back… and EDS gets active

    March 30, 2008 | Phil Fersht

    So what was the month of March all about? Read More

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  • You’re not Tiger Woods!

    March 28, 2008 | Phil Fersht

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  • Looks like I’m next…

    March 25, 2008 | Phil Fersht

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  • Blog-culture is ripping up the rule book for the outsourcing services and technology media industry

    March 23, 2008 | Phil Fersht

    The rapid maturing of blog-culture is radically changing the way media is being delivered to people in the hi-tech, services and outsourcing industry. Suddenly, opinionated experts (I do use this term lightly) have access to the industry which they never had previously. Read More

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  • Taking control of your vendor relationship

    March 22, 2008 | Phil Fersht

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  • Can HRO rediscover its froth despite a 97% success rate?

    March 18, 2008 | Phil Fersht

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  • Can outsourcing be a catalyst for driving down the cost of healthcare?

    March 16, 2008 | Phil Fersht

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