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Getting the fundamentals right

November 15, 2008 | Phil Fersht

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Outsourcing: cash, growth and hedge-trimming

November 13, 2008 | Phil Fersht

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The change imperative: it’s back-to-basics time

November 08, 2008 | Phil Fersht

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Wipro brews Brazilian BPO

November 04, 2008 | Phil Fersht

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Can flagging industries be replaced by BPO services?

November 02, 2008 | Phil Fersht

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SAP plays it safe, with some positive signs ahead

November 01, 2008 | Phil Fersht

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Why not build a shared services infrastructure to support the banking sector?

October 30, 2008 | Phil Fersht

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Leading Change – the 15% Solution

October 28, 2008 | Phil Fersht

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Join the BPO and Offshoring Best Practises Forum

October 26, 2008 | Phil Fersht

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Multi-lingual outbound sales anyone?

October 25, 2008 | Phil Fersht

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