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  • NASSCOM: Pushing the Reset Button on an Industry, But Hush-Hush on Satyam

    February 11, 2009 | Phil Fersht

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  • Want to offshore yourself?

    February 07, 2009 | Phil Fersht

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  • BPO bucks the trend as WNS posts strong revenue growth

    February 07, 2009 | Phil Fersht

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  • Forget 2006, let’s go back to ’96

    February 05, 2009 | Phil Fersht

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  • Everything will change

    February 01, 2009 | Phil Fersht

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  • Conference alert: Shared Services Week

    January 31, 2009 | Phil Fersht

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  • Alliance performs some spectacular Satyam ambulance-chasing

    January 28, 2009 | Phil Fersht

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  • What goes around comes around

    January 25, 2009 | Phil Fersht

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  • India dominates procurement BPO delivery

    January 23, 2009 | Phil Fersht

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  • Are we demonstrating value?

    January 17, 2009 | Phil Fersht

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