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  • Tiger Tales… Part I

    October 28, 2012 | Phil Fersht

    Noone has been closer to the buyers over the years to observe the changing conversations, the growing awareness of their needs and apply these to the ever-competitive provider marketplace. Yes, it's time to touchbase with NV “Tiger” Tyagarajan, now 18 months into his tenure as CEO of Genpact. Read More

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  • A BIG thanks to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0

    October 27, 2012 | Phil Fersht

    A BIG thank you to all of you who took part in the exceptional HfS 50 Blueprint Sessions 2.0 this week in Boston Read More

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  • Our businesses need to perform eons better than our politicians when it comes to CHANGE

    October 22, 2012 | Phil Fersht

    Imagine running a business where you have no accountability for cost control, achieving your stated objectives and are completely paralyzed to change anything. And when you do try and change something, half the organization refuses to even contemplate change? Welcome to government.inc. The impossible organization. Read More

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  • Who’s rising above the W-I-T-C-H hunt?

    October 16, 2012 | Phil Fersht

    Have you been observing the fascinating scramble going on over in India for supremacy in the IT services space? By the time this year is out, it's highly likely that Cognizant will have leapfrogged both Infosys and Wipro to take the number two spot behind TCS. Let's take a look at the key market-makers to understand who is breaking out of the pack... Read More

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  • Captain Cliff of the Sourcing Enterprise Part II… The Death of Outsourcing

    October 15, 2012 | Phil Fersht

    And welcome back to our interview with KPMG's Captain Cliff who has proclaimed the Death of Outsourcing in a recent white paper Read More

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  • Day Three at the HR Technology Conference in Chicago…

    October 11, 2012 | Phil Fersht

    Contrary to Mr. Fersht’s implications that any analyst would desert his/her post before an event is concluded, this analyst was there at 8:00 AM for Mark Hurd’s (Oracle) presentation and remained there until 12:30 for one last discussion. So without further ado, here is the final installment... Read More

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  • Day Two at the HR Technology Conference in Chicago…

    October 10, 2012 | Phil Fersht

    And, for the first time ever, an analyst has managed to write a "second day" blog at an industry event. So, without further ado, here's HfS' Peter Ackerson with Day Two Read More

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  • Day One at the HR Technology Conference in Chicago…Who are these people and what are they doing here?

    October 09, 2012 | Phil Fersht

    And now over to Chicago, where HfS roving analyst Peter Ackerson is trying to fathom what on earth is going on in the world of HR technology Read More

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  • Captain Cliff of the Sourcing Enterprise… Part I

    October 07, 2012 | Phil Fersht

    allow us to introduce Cliff Justice, KPMG's very own kingpin of the extended enterprise, who's calmly building out one of the most impressive collections of experienced sourcing operators and thinkers in the global shared services and outsourcing industry Read More

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  • Shock, horror! Some vendors have bought the right to ”edit” analysts’ research…

    October 07, 2012 | Phil Fersht

    Ventana Research CEO, Mark Smith, convincingly blogs that some major vendors actually have contracts with some analyst firms that give them rights to review, edit and approve research written about them. Read More

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