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  • Welcome to the Lechner lectures: Why partnering strategies matter

    September 07, 2013 | Phil Fersht

    Meet the man tasked with formulating a sourcing strategy for the IBM: Rich Lechner Read More

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  • Forget business outcomes and innovation for now… most enterprises just want to get beyond adequate first

    September 02, 2013 | Phil Fersht

    Our seminal State of Outsourcing Study, conducted with the support of KPMG, has revealed that today's wizening outsourcing buyer is looking at industry experience and the provision of talent that can do more than just the basics, when it comes to choosing between their providers Read More

    Comment10 ShareThis 202 Twitter 0 Facebook 0 Linkedin 0

  • Dr Charlie airs the BPO potential of East Africa, Part 2

    August 27, 2013 | Phil Fersht

    The exploits of "Dr Charlie", alias the Last King of Sourcing, Charlie Aird, who completes his diaries from his recent sabbatical to East Africa Read More

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  • Why are so many enterprise buyers becoming HfS members?

    August 24, 2013 | Phil Fersht

    Why are so many enterprise buyers becoming HfS members? Read More

    Comment0 ShareThis 47 Twitter 0 Facebook 0 Linkedin 0

  • Things that irk… the 2013 edition

    August 22, 2013 | Phil Fersht

    For those of you who think they've escaped being outed as a public irritant, it's time we put you back in your place... Here are the latest irritations plaguing our world today Read More

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  • There’s an expert somewhere for everything, but you won’t find them if you look in the same places!

    August 21, 2013 | Phil Fersht

    Read More

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  • Frankly, Malcolm Frank… Part 2

    August 17, 2013 | Phil Fersht

    Now to the real meat of our discussion with Cognizant's strategy lead, Malcolm Frank, where we discuss the future of the CIO's role and the IT function, the SMAC Stack and the Internet of Things Read More

    Comment4 ShareThis 232 Twitter 0 Facebook 0 Linkedin 0

  • Has Infy got its mojo back? Let’s ask Shibu…

    August 14, 2013 | Phil Fersht

    We got a few minutes with Shibu, CEO of Infosys, to find out what's going on under the Infosys hood these days Read More

    Comment1 ShareThis 180 Twitter 0 Facebook 0 Linkedin 0

  • Frankly, Malcolm Frank… Part 1

    August 10, 2013 | Phil Fersht

    Cognizant's Malcolm Frank talks to HfS Research's Phil Fersht about the Cognizant growth story and how the firm is trying to stay ahead of the game Read More

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  • Are you really working for an energized enterprise?

    August 06, 2013 | Phil Fersht

    HfS is asking YOU - the individual worker - what it will take to empower and energize YOU in your business. Your candid, unbiased insights are extremely important to this unique research study, whether you work in sales, marketing, finance, IT... or any other business function Read More

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