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  • Welcome to the age of Digital cruelty, where two-thirds of operational jobs are under threat

    August 20, 2014 | Phil Fersht

    Organizations have been trying to reduce their labor costs for decades, but something feels very different about the new Digital reality in which we operate. Read More

    Comment27 ShareThis 694 Twitter 0 Facebook 0 Linkedin 0

  • The 2014 Talent Acquisition Services Blueprint: Which providers are delivering in today’s Digitally-challenged marketplace?

    August 13, 2014 | Phil Fersht

    The 2014 Talent Acquisition Services Blueprint: Defining and Sourcing the Talent you need in today's Digitally-challenged marketplace Read More

    Comment3 ShareThis 375 Twitter 0 Facebook 0 Linkedin 0

  • What’s the real impact of Digital Technologies on Outsourcing and Shared Services?

    August 11, 2014 | Phil Fersht

    The business world is fundamentally shifting, but do our organizations really need to reinvent their operating models to stay ahead of the curve? Read More

    Comment1 ShareThis 190 Twitter 0 Facebook 0 Linkedin 0

  • Eugene eulogizes about managed governance services

    August 10, 2014 | Phil Fersht

    HfS interviews the great bald eagle of sourcing himself, Eugene Kublanov. Read More

    Comment1 ShareThis 159 Twitter 0 Facebook 0 Linkedin 0

  • Cognizant, Sitel and TCS rock the retail operations Winner’s Circle

    August 06, 2014 | Phil Fersht

    HfS unveils Blueprint Report on Retail Operations Services Read More

    Comment1 ShareThis 534 Twitter 0 Facebook 0 Linkedin 0

  • Great to see Gartner adopting our HfS Blueprints!

    August 06, 2014 | Phil Fersht

    Yes indeed folks - Gartner has announced it is doing its own "Blueprints research"! Read More

    Comment3 ShareThis 240 Twitter 0 Facebook 0 Linkedin 0

  • Yes, it’s true… one in three Apple engineers is really Indian

    July 28, 2014 | Phil Fersht

    As Apple is growing, so is the scope of its Indian-centric IT outsourcing to support it's ever-increasing needs Read More

    Comment3 ShareThis 337 Twitter 0 Facebook 0 Linkedin 0

  • The Digital Transformation Services Blueprint Primer is unveiled: Accenture, Cognizant, IBM, Infosys and TCS are the front runners

    July 28, 2014 | Phil Fersht

    HfS has published a Blueprint Primer Report that evaluates this emerging Digital Transformation services landscape Read More

    Comment12 ShareThis 2009 Twitter 0 Facebook 0 Linkedin 0

  • Accenture makes significant As-a-Service play by bringing together Operations, Cloud and Infrastructure

    July 20, 2014 | Phil Fersht

    The services world has already started to change - and those who are only just realizing this may already be too late Read More

    Comment14 ShareThis 1061 Twitter 0 Facebook 0 Linkedin 0

  • Apple goes all corporate on us

    July 17, 2014 | Phil Fersht

    I wanted to draw your attention to HfS' enterprise mobility analyst, Ned May, who focused on the simple fact that this alliance finally gets Apple into the enterprise through the front door Read More

    Comment1 ShareThis 127 Twitter 0 Facebook 0 Linkedin 0

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