HfS unveils the 2017 The State of Automation and AI study: The C-Suite's Number One Strategic Imperative
After years of trying define ourselves, have we finally emerged as the Digital Operations Industry
HfS' 2017 State of Automation study reveals where RPA satisfaction is highest
The 2017 HfS 'State of Automation Study' reveals the real impact of RPA from 136 enterprise installs
New research from the HfS/KPMG 2017 State of Operations and Outsourcing Study reveals a third of enterprises are fully invested in RPA
No one cares much about “offshore” as a strategy anymore - it has become part of the fabric of managing a global operating model
We have to become students again to avoid the quicksand of legacy executives no longer worth employing.
HfS and KPMG are driving the most cutting edge study yet on your intentions and dynamics... what are you waiting for?
Brand new data from the HfS-Nasscom 2016 BPO study has some revealing dynamics on the role of women
Automation is just part of the story as enterprises look to bring the back office in line with the middle and front - albeit a very important one
Phil Fersht | Contact