Six months to the day we launched a research organization, we're delighted to announce the first of several really exciting hires for our analyst team.Read More
Event Alert: Capgemini differentiates its BPO services on global delivery, but can it compete on price?
Capgemini is one of the largest and most well-known European IT/BPO service providers and consulting firms, with revenues of $10 billion, but has struggled in the past become a household name in the US. However, its recent aggression in the BPO market, resulting in notable client wins such as Bunge and Coca-Cola Enterprises, has helped elevate Cepgemini as a serious contender for global enterprise BPO engagements.Read More
This sets a dangerous precedent for the outsourcing business, when you consider the sheer volume of complex outsourcing deals that are currently (and soon to be) in play.Read More