Category Archives: HfS Surveys: All our Survey Posts

Can HR ever overcome its obsession with the automation of obsolete processes?

Can HR ever overcome its obsession with the automation of obsolete processes?

Why do so many HR executives obsess with administering irrelevant processes when they should be helping their firms' managers get the best out of their staff?

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Traditional outsourcing advisory is dead.

Traditional outsourcing advisory is dead.

And when the world's number 1 management thinker, Clayton Christensen, writes about Consulting on the Cusp of Disruption, you know it's officially game-over for the way consultants have traditionally delivered effort-based high-cost projects for wizening clients

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Forget business outcomes and innovation for now... most enterprises just want to get beyond adequate first

Forget business outcomes and innovation for now... most enterprises just want to get beyond adequate first

Our seminal State of Outsourcing Study, conducted with the support of KPMG, has revealed that today's wizening outsourcing buyer is looking at industry experience and the provision of talent that can do more than just the basics, when it comes to choosing between their providers

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Are you really working for an energized enterprise?

Are you really working for an energized enterprise?

HfS is asking YOU - the individual worker - what it will take to empower and energize YOU in your business. Your candid, unbiased insights are extremely important to this unique research study, whether you work in sales, marketing, finance, IT... or any other business function

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Welcome to the Six Tenets of Sourcing 2.0 - where a "lights on" approach might just get you fired

Welcome to the Six Tenets of Sourcing 2.0 - where a "lights on" approach might just get you fired

Big and clunky is ugly, lean and scalable is the new corporate sexy.

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Why American firms are more progressive with outsourcing than the Europeans and Asians

Why American firms are more progressive with outsourcing than the Europeans and Asians

Why is it always the Americans at the head of the queue when it comes to increasing quarterly profit margins? But, even more intriguingly, why are they also leading the way when it comes to attempting to improve their capabilities when they outsource? Our recent State of Outsourcing Study 2013, conducted with the support of KPMG, clearly shows the differing mission-critical business motivations across the main three global regions, when it comes to outsourcing

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Cheap and cheerful: Is this really as good as it gets for IT Outsourcing?

Cheap and cheerful: Is this really as good as it gets for IT Outsourcing?

ITO maybe a commodity business, but a new wave of collaborative BPO services is beginning to show the way

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Why the mid-market is the mother-in-law of outsourcing

Why the mid-market is the mother-in-law of outsourcing

When it comes to outsourcing, dealing with the middle-market has been somewhat akin to dealing with the mother-in-law: can be awkward to deal with, very hard to please, and always has complex demands on your patience and resources.

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Why middle management is often as influential as the C-Suite when it comes to outsourcing

Why middle management is often as influential as the C-Suite when it comes to outsourcing

The official definition of insanity in sourcing: recounting how many times a service provider has said to you, "We've got to get to the C-suite to pitch innovative ideas because middle management is too risk adverse."

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State of Outsourcing 2013: It's time to add YOUR opinion!

State of Outsourcing 2013:  It's time to add YOUR opinion!

Whether you buy, sell, advise or analyze outsourcing services, YOUR opinion is critical for our seminal annual study as we crowdsource the industry's direction.

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